Sales and Service Technician

Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. We offer formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can provide superior service and quality when they are allowed to bring their whole self to work and know they are supported. We are building a team as diverse as the world we serve. Position Summary The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is a key pipeline for future career growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful individuals in this role will learn all aspects of store operations and flex between interacting with customers and efficiently completing basic vehicle service tasks as required. Pay Range: $15.20 - $22.71 Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements. Responsibilities Customer service, sales, customer issue resolution – 75% Basic vehicle service tasks (oil, tires, fluids) – 25% Store operations, opening/closing, inventory, displays – as needed May assist Manager or act as Manager-On-Duty in certain circumstances or to support development. Learn all aspects of store operations and flex between front/back shop tasks. Minimum Qualifications High School Diploma or equivalent Valid automobile driver's license Customer service and career growth mindset Ability to learn and perform basic vehicle service tasks Ability to learn and operate store systems Preferred Qualifications 2 year degree or non-traditional education through training program completion, certification, or other growth mindset indicators Previous consumer retail sales experience Previous automotive experience a plus Previous management/supervisory experience a plus Benefits Medical, Dental and Vision – Starting day 1 for all teammates Paid vacation and holidays On-the-job training and company-funded ASE certifications Flexible work schedule 401(k) match On demand pay (daily pay) program available Our Values and Workplace Philosophy Professional Development: Resources to help you level up Community Involvement: Working with local communities and giving back Integrity & Teamwork: Doing things right, together At Bridgestone, You Are Free to Be We believe people can provide superior service and quality when they bring their whole self to work. We are building a diverse team and welcome all perspectives, individuals and experiences. What We Offer At Bridgestone, we foster co-creation opportunities and empower you to be creative and curious to make mobility safer, more efficient, and more sustainable. We offer more than just competitive compensation and a supportive environment: A supportive onboarding experience for a smooth transition Opportunities to develop and grow through training and mentorship Corporate social responsibility activities A global, dynamic, challenging work environment Agility, work/life effectiveness, and long-term well-being A diverse and inclusive team Equal Employment Opportunity : Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment Eligibility If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment. #J-18808-Ljbffr