Import Coordinator

Job Description

Import Coordinator – Air & Ocean Freight

Erlanger, KY | 100% On-Site

Permanent | Full-Time

✈️ Air & Ocean Freight

A leading global freight forwarding business is looking to add an experienced Import Coordinator to its growing team in Erlanger, KY.

This is a great opportunity for someone with a strong background in international freight forwarding , particularly across Air and/or Ocean Imports , who is looking to join an established operation with long-term progression opportunities.

The Role

As an Import Coordinator, you will manage the day-to-day coordination of international import shipments, working closely with customers, overseas offices, carriers, customs brokers and internal teams to ensure shipments move efficiently and on time.

Key Responsibilities

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• Coordinate Air and/or Ocean import shipments from origin through final delivery
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• Manage shipment documentation, including commercial invoices, bills of lading and arrival notices
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• Track shipments and provide customers with regular updates
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• Coordinate with carriers, overseas agents, customs brokers and trucking providers
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• Enter and maintain accurate shipment information within CargoWise
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• Monitor shipment milestones and proactively resolve delays or issues
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• Ensure import documentation and processes comply with relevant regulations
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• Communicate with customers and internal stakeholders regarding shipment status
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• Assist with billing, invoicing and shipment close-out
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• Maintain accurate records and ensure a high level of customer service
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What We're Looking For

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• Previous experience within freight forwarding / logistics
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• Experience handling Air and/or Ocean Imports
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• CargoWise experience is required
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• Strong understanding of international shipping documentation and processes
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• Excellent communication and organisational skills
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• Ability to manage multiple shipments and deadlines simultaneously
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• Strong attention to detail
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• Comfortable working in a 100% office-based environment
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• A proactive, team-oriented approach
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Why Consider the Opportunity?

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• Join an established global freight forwarding organisation
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• Strong opportunity for career progression
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• Work within an experienced import and operations team
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• Exposure to international Air & Ocean freight
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• Stable, long-term opportunity in the Erlanger market
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