Massage Therapist On-Call

Overview La Bahia Hotel & Spa, 215 Beach Street, Santa Cruz, California, United States of America Posted Thursday, October 30, 2025 at 7:00 AM Nestled along the Pacific Coast, La Bahia Hotel & Spa celebrates its dramatic setting where the tip of Monterey Bay touches Sana Cruz's coveted Main Beach. Steeped in the romantic beauty of Spanish-Mediterranean architecture, locals and travelers alike will savor globally influenced cuisine, cocktails and wellness rituals infused with the region's agricultural bounty and coast-cultured Spirit. SUMMARY: The on-call Spa Massage Therapist is a skilled and passionate individual who will provide exceptional therapeutic and relaxation massage treatments, ensuring a serene and personalized experience for our guests. With a deep understanding of various massage techniques and a commitment to excellence, you will help guests achieve relaxation, rejuvenation, and overall well-being in a tranquil, high-end environment. By delivering impeccable service , the Spa Massage Therapist will uphold La Bahia Hotel & Spa’s service standards (inspired by Forbes) while elevating our beachfront property. DUTIES/RESPONSIBILITY: Perform a variety of massage therapies (e.g., Swedish, deep tissue, hot stone, aromatherapy, sports massage, and customized treatments) with the highest level of professionalism. Consult with guests to assess their needs, preferences, and any medical conditions to provide tailored treatments. Maintain a clean, serene, and well-stocked treatment room in accordance with luxury spa standards. Promote spa services and retail products with expert recommendations to enhance guest experience and drive revenue. Uphold strict hygiene and sanitation protocols, ensuring compliance with health and safety regulations. Assist in spa operations, including guest check-in/out, locker room assistance, and maintaining a relaxing ambiance. Collaborate with the spa team to ensure seamless guest experiences and exceed service expectations. Stay updated on industry trends, new techniques, and product knowledge to provide cutting-edge treatments. Ensure compliance with luxury brand standards and hotel policies. Adhere to strict sanitation protocols (OSHA/state board compliance) Maintain impeccable grooming standards, wearing the assigned uniform exactly as specified (proper fit, cleanliness, and presentation at all times) Wear the official hotel lapel pin prominently as part of the uniform requirement, unless embroidered onto uniform Perform all other duties that may be assigned as needed by your manager The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. INCENTIVES: Guaranteed 18% commission on all massage services performed QUALIFICATIONS: (2+) years of previous experience in a luxury spa or hotel preferred Proficiency in multiple massage modalities with a strong focus on guest satisfaction Exceptional interpersonal skills, with a warm, professional demeanor Strong knowledge of anatomy, physiology, and contraindications for massage Experience with CBD-infused, prenatal, or Thai massage is a plus Additional certifications in reflexology, Reiki, or other holistic therapies preferred Comfortable working in varying indoor lighting and outdoor weather conditions Excellent communication skills and customer service skills Ability to work efficiently in a fast-paced environment while maintaining a serene atmosphere Flexible to work in different shifts, including evenings, weekends, and holidays Ability to be standing and walking for long periods of time Capability to lift, push, and pull a moderate amount of weight (Up to 25lbs) This role offers a dynamic work environment where your contributions directly impact the guest experience. If you are dedicated to cleanliness, customer satisfaction, and enjoy working in a team-oriented atmosphere, we invite you to join our Spa & Wellness team at La Bahia Hotel. DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA) As part of your job application and the Company’s evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category: CATEGORY EXAMPLES BUSINESS PURPOSE Personal Identifiers Name, alias, postal or mailing address, email address, telephone number, social security number, driver’s license or state identification card number, passport number 1. To comply with state and federal law and regulations requiring; employers to maintain certain records; 2. To evaluate your job application and candidacy for employment; 3. To obtain and verify background check and references; and 4. To communicate with you regarding your candidacy for employment. Job application, resume, background check results, job interview notes, and candidate evaluation records Same as above Employment History Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations Same as above Education Information Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained Same as above If you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes. La Bahia Hotel & Spa, 215 Beach Street, Santa Cruz, California, United States of America #J-18808-Ljbffr