Application Support Analyst
Syntricate Technologies
Application Support Analyst
Tampa, FL (3 days onsite - Hybrid)
6+ months CTH
Web Cam Interview $60/Hr on W2 Notes:
Tampa, FL (3 days onsite - Hybrid)
6+ months CTH
Web Cam Interview $60/Hr on W2 Notes:
- Looking for 5 + years in application Support working with ETL tools preferably Ab Initio (but others would work too)
- MUST have good skills in Unix (shell) script writing and Oracle SQL scripts writing.
- This profile would be more on the application development side and will not be system admin (so do not send SA's)
- Will convert to FTE.
- The Apps Support Sr Analyst is a seasoned professional role.
- Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area.
- Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business.
- Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information.
- Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources.
- Strong communication and diplomacy skills are required.
- Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits.
- Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization.
- Work and performance of all teams in the area are directly affected by the performance of the individual.
- Perform technical operational tasks on routine basis within OLA.
- Trouble shooting issues reported by users and issues self-detected within SLA Independently resolve all known issues and 80% of newly occurred issues, including data investigations.
- Monitoring and recover all processes.
- Maintain environment stabilities
- Coordinate with Level 3 ad Development team on resolving issues in PROD environment and provide feedback.
- Collect environment improvement points and provide a plan to Development team and application owners.
- Planning and coordinating release knowledge sharing, migrations, disaster recovery Documentations
- Provide knowledge and support training for new team members
- Develop support-script and simplify-issue-investigation scripts
- Take lead on new implementations and rollouts
- 4+ years of experience in application development and/or Application support
- 3+ years in Ab Initio and Database related projects
- 3+ years with Unix commands, Oracle SQL, PL/SQL, ETL, WebSphere, job scheduling tools, system monitoring tools like App Dynamic
- Knowledge on IT service process ITIL and have mindset of DevOps
- Knowledge on Abinitio, Hadoop and shell scripting is preferred
- Knowledge on Finance accounting domain
- Strong oral and written communication skills.
- Attention to detail troubleshooting Log analysis skills though out application components
- Willing to work flexible hours.
- Degree in Computer Engineering, or equivalent experience
Vacancy posted 4 days ago
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