Project Coordinator at Insight Global in Atlanta, Georgia

Project Coordinator

This is a permanent, full-time role working directly for Insight Global! The position requires 4 days/week onsite (Mon-Thurs) at our Atlanta HQ.

Insight Global Consulting is the professional services division of Insight Global. At our core, we are innovative problem solvers who add value through talent and technology. We hire for long-term growth and fulfillment while fostering a people-first culture that supports one another and strives to Be the Light to the world around us. With access to talent in 50+ countries and delivery capabilities globally, we deliver world-class technical and talent services to Fortune 500 clients to power innovation and transformation. We hire for people who embody our Shared Values: Everyone Matters, We Take Care of Each Other, Leadership is Here to Serve, High Character and Hard Work Above All Else, Always Know Where You Stand, Unity in Diversity, and Hustle & Grit. These values are the fabric of our company. This is who we are, this is what we live by, and this is what shapes everything we do.

This Project Coordinator will be responsible for assisting with and monitoring staffing plans, streamlining hiring efforts, managing work hours, overseeing onboarding and training of new hires and organizing, attending and participating in training. The ideal candidate will be able to help support and lead a team of our external employees and serve as a link between that staff and our Consulting Program Manager and Account Management team. This role includes daily interactions with onsite resources, customers and requires strong interpersonal skills.

What You'll Do:

• Coordinate the resource onboarding process and documentation
• Delivery of onboarding presentation
• Management of onboarding materials (start binders, operations manual, employee handbook, resource info, client specific documentation, training, etc.)
• Creation and standardization of documentation in addition to responsibilities for enhancements and version control
• Asset Management
• Collecting and maintaining data around time to fill, retention, attrition, attendance and other KPIs
• Hosting team kick off calls for Recruiting efforts
• Streamlining and driving improvements in Recruiting processes
• Coordinating with Account Managers to record interview metrics
• Weekly approval of timesheets and verifications of hours
• Responsible for communicating and planning team morale events
• Quarterly 1:1s with employees
• Provides coaching on attendance, performance, or behavioral issues as needed
• Help maintain a professional and positive culture
• Assist in the collection of employee satisfaction and customer satisfaction surveys
• Works with Program Manager to identify resource risks and helps assist in remediation strategies
• Ability to answer or triage employee questions (project related, HR/timesheet related, IT, etc.)
• Assistance with collection of content for quarterly and/or monthly business reviews in addition to the visualization of the business deck
• Conducts exit interviews and reports on employee satisfaction

What You'll Need to Succeed:

• Ability to effectively manage and prioritize your workload (often split between program facing work, operational support, and FLEX development initiatives)
• A passion for problem solving and a solution-oriented mindset in the face of challenges
• Ability to effectively communicate both verbal and in writing (articulating messages, information, and ideas to a diverse audience)
• Strong relationship building skills and ability to build with internal and external audiences