Driver Recruiter

Driver Recruiter

The Driver Recruiter plays a mission critical role in sustaining Roadrunner's growth engine. Our business depends on a consistent pipeline of high quality drivers who are aligned with our operational standards, safety expectations, and service commitments. This role ensures that every prospective driver experiences a high touch, high clarity recruiting process that accelerates hiring velocity while improving long term retention. Success in this role means maintaining a disciplined recruiting cadence, moving applicants through the pipeline with precision, and setting expectations that lead to strong early tenure performance. You will directly influence fleet capacity, service reliability, and the overall strength of our driver network.

What You'll Do

1. Own the full driver hiring lifecycle

• Manage applicants from initial lead through orientation with speed, accuracy, and professionalism.
• Maintain strict adherence to established recruiting workflows and compliance standards.
• Ensure every step of the hiring process is completed on time and documented in real time.
• Prioritize candidates based on business needs and hiring timelines.

2. Drive high volume communication and engagement

• Manage a steady flow of inbound calls, leads, and applicant inquiries.
• Execute proactive outbound calling to activate new leads and re engage inactive prospects.
• Maintain a consistent follow up rhythm that keeps applicants moving forward.
• Serve as the primary point of contact for all assigned applicants, providing clear and timely updates.

3. Maintain operational excellence in systems and documentation

• Update all applicant information, notes, and statuses in the ATS/CRM with precision.
• Ensure data integrity and real time visibility for cross functional partners.
• Monitor pipeline health and adjust priorities to meet weekly and monthly hiring targets.
• Support reporting accuracy through disciplined documentation.

4. Coordinate seamless onboarding and cross functional handoffs

• Communicate required onboarding documents and ensure timely submission.
• Partner closely with safety, background, and orientation teams to eliminate friction points.
• Identify issues early and escalate appropriately to prevent delays.
• Maintain contact with drivers through onboarding and early tenure to support retention.

5. Strengthen driver retention through expectation setting

• Provide transparent, accurate information about routes, earnings, and operational expectations.
• Build trust with applicants through consistent communication and follow through.
• Address concerns early to reduce early tenure turnover.
• Reinforce Roadrunner's culture of safety, professionalism, and performance.

What You Bring

• 1–2 years of experience in recruiting, sales, or high volume customer service (preferred).
• Proven ability to build rapport quickly over the phone and manage high volume communication.
• Strong organizational discipline with exceptional attention to detail and follow through.
• Ability to work within defined processes and maintain accurate, real time system updates.
• Comfort operating in a fast paced, metrics driven environment.
• Strong problem solving skills and ability to manage multiple priorities simultaneously.
• Proficiency with ATS/CRM systems, email, and general data entry.
• Transportation or driver recruiting experience preferred but not required.

How You Operate

• You think in systems, not tasks.
• You communicate with clarity, confidence, and purpose.
• You own outcomes, not activity.
• You move quickly without sacrificing accuracy.
• You challenge assumptions constructively and seek better ways to execute.
• You stay calm under pressure and maintain a professional tone at all times.
• You follow process with discipline while identifying opportunities to improve it.
• You build trust through consistency, transparency, and accountability.

Compensation & Setup

• $40,000–$45,000 base salary
• Onsite – Downers Grove, IL
• Full benefits package including medical, dental, vision, 401(k), and PTO

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Physical Demands

• Moderate physical activity performing non-strenuous daily activities of an administrative nature.
• While performing the duties of the job, the employee is regularly required to sit, reach/handle items, work with the fingers, and talk and hear others in conversations via the phone or in person.
• The employee is occasionally required to walk and stand for long periods of time.

Work Environment

• The noise level is moderate based on general conversation tones, ringing phones and laser printer operation.
• Work in well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation, occasional outside events in non environmentally controlled conditions.

* The above statements reflect the general details necessary to describe the principal functions of the position and are not intended to be all inclusive. The position and any of the requirements listed above are subject to change at any time according to the changing needs of the company.

* Roadrunner is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.

* We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you!

#LI-OnsiteDowners Grove IL

About Roadrunner

Roadrunner is for ambitious, smart people who excel at execution over talking about it, and who would rather invent the next standard in freight than accept the status quo.

We are looking for the Best of the Best. Action driven leaders who want to be part of real change and help design the future of LTL in the U.S. This is a place where high performers can grow, influence outcomes, and make an impact while working directly with executives and smart people from across industries.

We bring a winner mindset. We take ownership, raise the bar, and measure ourselves by results. We Run Safe. We Run Smart. We Run Together. These principles create an environment of high standards, clear ownership, and direct collaboration. We trust data over intuition, move with urgency, and hold each other accountable because winning requires it.

Roadrunner exists to prove that LTL can be better than the industry has settled for. To be the best means we need to think bigger, look outside the box, and question every assumption: too many handoffs, limited visibility, and the quiet belief that "this is just how it works." We rejected that story. We built a proprietary Smart Network™ for direct, long haul, metro to metro service that delivers fewer touches, faster transit, real time visibility, and genuine accountability. We are the most tech forward company in LTL, and we are not finished widening the gap.

The foundation is already strong. Recognized as one of Built In Chicago's Best Large Places to Work. Earning top marks for improvement, quality, and service. The real opportunity is still ahead: helping invent what comes next.

If you want to be evaluated among the Best of the Best and help set the new standard in LTL, we should talk.