Network Engineer, Deployment & Support/Santa Clara, CA

Role- Network Engineer, Deployment & Support


Location- Santa Clara, CA


We are looking for a Network Engineer to join the Edge and Network Services team. This team is responsible for deploying and supporting one of the world's largest and complex networks. As a member of this team, you will have a unique opportunity to be involved in all aspects of networking at Customer.



Responsibilities:
• Deploy, configure, and support a large-scale production and corporate network and server infrastructure in data centers and Point of Presence (POP) sites across many regions.
• Calculate and document equipment power requirements and work with Engineering, Facilities Operations, and/or collocation vendors to meet these requirements.
• Manage project timelines to support network turn-up within expected completion intervals.
• Responsible for asset management of networking gear in datacenter and POP sites
• Proactively contribute to documentation, automation and processes as they evolve
• Create network and server rack face elevations, floor plans, wiring diagrams, and detailed port maps for new deployments and documentation.
• Create statements of work for vendors at the POP sites.
• Create cage and rack designs and understand the overall needs of POP infrastructure.
• Document and follow RMA processes and procedures for all relevant vendors.
• Follow, improve, and implement data center and POP best practices
• Provide necessary escalations to higher support tier; assist Sales and Customer Support with technical operations, and work with internal departments to ensure customer satisfaction
• Work closely with Network Engineering, Logistics, and equipment vendors as new equipment and technologies are integrated into the production network.
• Use internal tools and scripts to configure, monitor, and repair servers and network equipment
• Detect and diagnose various error/failure conditions across an array of server types.


Requirements:
• Experience in data center deployment, building large-scale infrastructure, and providing support for Linux based servers and Network devices is a plus.
• Knowledge of Optical equipment, DWDM, etc.
• Must have an understanding of datacenter network architecture and common issues related to datacenter networks.
• Knowledgeable in Data center practices (i.e. cable routing, calculating power usage and cooling).
• Certification such as CCNA, JNCIA, RHCT or equivalent experience preferred.
• Ability to capture and analyze traffic.
• Solid understanding of Queue Management for tasks and incidents, vendor engagement and escalation and participation in ongoing POPs deployment projects
• Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem solving abilities under pressure
• Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies.
• Proficiency in Linux operating system
• Experience with IPv6 and familiarity with scripting languages is strongly desired
• Excellent communication skills, should be able to work with carriers remotely
• Experience in dealing with service providers and colocation facilities around the world
• Ability to work within a global team in a fast-paced and dynamic environment with limited supervision
• Strong attention to detail with excellent time management and organization skills
• Ability to lift/move 30-40 lbs
• 10% to 30% of travel required

Minimum Qualification:


Must obtain work authorization in the country of employment at the time of hire, and maintain ongoing work authorization during employment


Currently has, or is in the process of obtaining, BS or MS in Computer Science, Engineering, Telecommunications, or a related technical discipline