Front Desk Associate - Medical Office

Front Desk AssociateRoscoe Physiotherapy Co. is a locally owned physical therapy clinic in Hermitage, PA. We help people move better, feel better, and get back to the activities they love.Our front desk team plays a huge role in creating a warm, organized, and positive experience for every patient who walks through our doors.We are looking for a friendly and dependable Front Desk Associate to join our growing team.Position OverviewThis is an entry-level to early-career front desk role focused on:greeting patientsanswering phonesscheduling appointmentscollecting paymentsIf you enjoy helping people, staying organized, and working in a positive healthcare environment, this is a great opportunity.What You'll DoAs a Front Desk Associate, you will:Greet patients with energy, warmth, and professionalismAnswer incoming phone calls and help patients schedule appointmentsCheck patients in and out for their visitsCollect co-pays and payments accuratelyHelp keep the front desk area organized and welcomingCommunicate clearly with therapists and team members to support patient flowWhat We're Looking ForYou would be a great fit if you:enjoy working with people and creating a positive first impressionare comfortable talking on the phone and in personare reliable, organized, and detail-orientedcan learn basic scheduling and payment systemsPrevious front desk, customer service, or office experience is helpful — but not required. We are happy to train the right person.Schedule & PayPart-time or full-time opportunities availableHourly pay: $14 – $17 per hour, based on experienceBenefits available for full-time positions including health insurance, 401k, and PTO.On-the-job training providedWhy You'll Like Working Heresupportive and friendly team environmentconsistent schedule in a professional healthcare settingclear expectations and structured trainingmeaningful work helping people during their recovery