Retail Market Lead

Job Description

Job Description

Description

At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are a family-owned, excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, investing in our team members’ personal and professional growth, and rewarding performance. We live by the core values of our Diamond Philosophy: Teamwork, Productivity, Quality, and Excellence—which means consistently doing your best and always striving to do better.

Summary:

A Retail Market Lead at Pacific Seafood is a key role on our Retail team supporting efforts to provide excellent service to our guests and managing aspects of our restaurant and retail market operations. This position involves supporting our retail team members and is ideal for someone adaptable, a problem-solver, and energetic. 

Key Responsibilities

1. Customer Service and Experience
   • Ensuring that both retail and restaurant areas provide exceptional customer service.
   • Handling customer inquiries, complaints, and feedback promptly and effectively.
   • Implementing strategies to enhance the overall customer experience and satisfaction.
2. Operational Excellence
   • Support day-to-day operations for both retail and restaurant sections.
   • Ensuring compliance with health and safety regulations for both retail and food service operations.
   • Implementing policies and procedures to maintain cleanliness, hygiene, and organization in both areas.
3. Inventory Management
   • Overseeing inventory control for both retail and restaurant products.
   • Ordering products and supplies to maintain adequate stock levels.
   • Implementing inventory management systems and procedures to minimize waste and optimize storage space.

Additional responsibilities may be assigned as deemed necessary to support the overall goals and objectives of the position.

What you bring to Pacific Seafood

Education and Experience

• Required
  • High School Diploma/GED equivalent
  • Oregon Liquor Control Commission server permit or ability to acquire one
  • Oregon State Food Handlers permit or ability to acquire one
• Preferred
  • Minimum 1-year related experience and/or training.

Physical Requirements

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member:

• Sedentary work, walking and standing are required only occasionally.
• Reaching. Extending hand(s) and arm(s) in any direction.
• Fingering. Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
• Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
• Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
• Occasionally lift and/or move up to 25 pounds.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

Working Conditions

The working environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. While performing the duties of this job, the team member is exposed to:

• Utilizes PC and other standard office equipment.
• The noise level in the work environment is usually quiet.
• If lengthy time working in the server room is required, personnel will be provided with noise-cancelling headphones.

Benefits

Total compensation:

At Pacific Seafood, your base wage is only a portion of your overall compensation package. We invest in our Team Members through a comprehensive and attractive total rewards package, including but not limited to:

• Health insurance benefits options, including medical, prescription, vision, dental, basic group life and short-term disability.
• Flexible spending accounts for health flex and dependent care expenses
• 401(k) Retirement Plan options with generous annual company profit sharing match
• Paid time off for all regular FT team members, to include sick days and vacation 
• Employee Assistance Program- Confidential professional counseling, financial, and legal assistance provided at no charge to Team Members and immediate family members
• Product purchase program

Pacific Seafood is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.