Customer Account Coordinator

Customer Account CoordinatorPay Rate: $48,300 - $64,400. Multiple factors, including individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.Category/Shift: Salaried Full-TimePhysical Location: Carrollton North (Beltline) Container, 2605 E Belt Line Rd, Carrollton, TX 75006 or Grand Prairie Container, 1200 W Carrier Pkwy, Grand Prairie, TX 75050The Job You Will Perform:Responsibility to communicate with customers, estimate and enter orders, and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales, Manufacturing and shipping operations; has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries; Responsible for multiple accounts of small to medium customers with high complexity.Take customer orders either directly from customers or account managers.Place orders on a timely basis for purchases of materials and supplies to be used in production.Communicate with customers regarding issues such as order status, quotations, order changes and confirmations, as well as any complaints or questions.Process purchase orders, coordinate account credits, and maintain customer data.Work with production staff and utilize KIWI system to achieve on-time customer deliveries.The Qualifications, Skills and Knowledge You Will Bring:High school diploma or GED required, Bachelors' degree preferredPreferred experience working in a manufacturing environmentPreferred computer data-entry experiencePreferred experience in the corrugate box industryFive years of customer relations experience; preferably 1+ years industry specific customer relations experienceAction OrientedBeing ResilientCustomer FocusInstills TrustThe Benefits You Will Enjoy:International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.The Career You Will Build:Sales and Leadership training, promotional opportunities within a global companyThe Impact You Will Make:We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you'll see why our team members say they're Proud to be IP.The Culture You Will Experience:International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.The Company You Will Join:International Paper (NYSE: IP) is a global producer of sustainable packaging, pulp and other fiber-based products, and one of the world's largest recyclers. Headquartered in Memphis, Tenn., we employ approximately 39,000 colleagues globally who are committed to creating what's next. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2023 were $18.9 billion. Additional information can be found by visiting internationalpaper.com.International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact View email address on click.appcast.io or View phone number on click.appcast.io.