Customer Care Coordinator

Coleman Worldwide Moving

Customer Care Coordinator

The Customer Care Coordinator will book and coordinate either military or consumer shipments, act as liaison to customer, providing support and communication with customer about expected move and arrival times and dates, collect and relay shipment information and documentation for customers, and distribute information to appropriate facilities, and provide problem resolution as necessary.

• Collect pre-move surveys as well as weights and preapprovals and update company software and the carrier

• Track shipments' estimated time of arrival and delivery information and update company software and the carrier

• Monitor clearing email to clear shipments as they arrive and provide main point of contact for moves, both internally and externally

• Monitor email for new shipment offerings and monitor quality scores and verify accuracy

• Secure customer payment, including verify method of payment, credit card annotation and confirm any and all information provided from the customer and ensure the agent has the accurate information

• Liaison between the agents and customers to determine the agreeable time to for crews to pack, pickup, or deliver the customers' shipment

• Proactively communicate information to the customer from operations regarding their move, including pickup and delivery information

• Proactively coordinate with customers and claims to rectify any damages that may occur and communicate any problems not rectified locally with the supervisor to ensure customer satisfaction

• Other duties as assigned

Take part in a company that has been successful for over 100 years and is still growing - join the Coleman Team today!

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the Customer Care Coordinator in Midland City, AL vacancy

COMMUNITY MANAGER
...Properties is a respected name in multifamily property management across the Southeast. We are committed to operational excellence, customer satisfaction, and developing strong leaders who make a difference in their communities. Ready to lead with confidence, build a...
Suggested
Full time
Work at office
Flexible hours
Arlington Holdings
Midland City, AL
1 day ago
Community Manager
...strategic thinking drive everything we do. Position Purpose The Community Manager is responsible for effectively managing and coordinating personnel, activities, and resources to achieve the apartment community's objectives. This role ensures the smooth operation of...
Suggested
Work experience placement
Work at office
Dial Equities Inc
Kinsey, AL
3 days ago
Lead / Supervisory Transportation Security Officer in Pinckard, AL
$25 - $50 per hour
...Security Officers and Lead Transportation Security Officers, coordinate staffing, address operational concerns, and help ensure that security... ...or eligible temporary TSA employees. Applicants should carefully review the eligibility section of the active announcement before...
Suggested
Permanent employment
Full time
Temporary work
Trial period
Flexible hours
Shift work
Night shift
Weekend work
Day shift
Afternoon shift
Early shift
Transportation Security Jobs
Pinckard, AL
2 days ago
Travel Center Assistant Manager
$44.1k - $63.9k
...execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor...
Suggested
Weekly pay
Local area
Flexible hours
Night shift
Weekend work
Pilot Flying J
Dothan, AL
3 days ago
Youth Development Specialist - Relocation to Hershey, PA Required
$46.92k
...serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8–13 students living in the home. Flex Houseparents play a vital...
Suggested
Full time
Work from home
Relocation
Relocation package
Flexible hours
Weekday work
Milton Hershey School
Dothan, AL
1 day ago
Assistant Community Manager - Affordable Housing
...interim recertification reviews. Documents lease violations and coordinate evictions. Promotes resident satisfaction and retention by... ...of move ins, move outs, any emergencies. Provide excellent customer service and display a courteous and professional attitude...
Interim role
Work at office
Local area
Flexible hours
Fairstead
Kinsey, AL
3 hours ago
Recruiting Manager
...candidate will possess a passion for impacting lives and our community. You will provide superior human resources services for our customers related to the hiring, placement, discipline, and termination of our talent employees, offering market data on trends that impact...
Currently hiring
Work at office
Local area
Staffmark
Kinsey, AL
1 day ago
Front Office Manager
...resolution. The Guest Services Manager will motivate, encourage, and mentor the Guest Services Team to ensure we are providing excellent customer service to our guests in a professional and courteous manner. The Guest Services Manager will accommodate our guests to ensure...
Immediate start
Flexible hours
Shift work
Night shift
Towne Place Suites
Kinsey, AL
2 days ago
Account Manager
...to building business relationships? AMX Logistics is looking for a driven Account Manager to join our team and take ownership of customer relationships from day-to-day service through long-term account growth. This role is about more than simply managing existing customers...
Full time
AMX
Dothan, AL
1 day ago
Front office Manager
...Introduction: We are seeking a friendly and organized Front office manager to join our team and provide excellent customer service to guests at our hotel. The Front office manager will be responsible for handling guest check-ins and check-outs, answering and routing calls...
Work at office
Towne Place Suites
Kinsey, AL
3 days ago
LEAD SALES ASSOCIATE-FT - 21 and older only - in DOTHAN AL S31074
...absence of the store manager or assistant store manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting...
Work experience placement
Relocation package
pOpshelf
Dothan, AL
4 days ago
Account Manager SMB- Business Sales
$8k
...Join the #VTeamLife. What you’ll be doing With your sales experience, ability to efficiently manage your time, excellent customer relations skills, and excitement for technology, you'll deliver outstanding and innovative business solutions that support our technology...
Temporary work
Part time
Work experience placement
Shift work
Verizon
Taylor, AL
2 days ago
Team Manager
..., enthusiastic individuals with knowledge of sporting goods, merchandising skills and most importantly the ability to provide our customers an excellent level of service. This is a fun, fast-paced work environment with variety in the day to day operation of the store....
Dunham's
Ozark, AL
4 days ago
Team Manager
Team Manager Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day. Get ready to rise and come join the fun...
Flexible hours
Shift work
Night shift
Panera
Kinsey, AL
2 days ago
Online Order Filling Team Supervisor
...They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction. For complete job duties and... ...insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include...
Hourly pay
Minimum wage
Full time
Temporary work
Part time
Shift work
Weekend work
Afternoon shift
Walmart
Kinsey, AL
3 days ago
Social Services Director
...interventions that achieve treatment goals, address resident needs, link social supports, physical care and physical environment to enhance quality of life. Consult with, coordinate social services activities with administration, medical and nursing services, consultants and...
Local area
NHS Management Services
Ozark, AL
10 hours ago
District Leader
...responsibility for financial results. • You're all about creating a great place to work for your team. • You want to make your customer's day and it shows in the way you are maniacal about serving amazing pizza with a great big smile • We have a GREAT culture and...
Pizza Hut
Dothan, AL
1 day ago
Online Order Filling Team Supervisor
$19 - $32 per hour
...They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction. Benefits & perks At... ...insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include...
Hourly pay
Minimum wage
Full time
Temporary work
Part time
Shift work
Walmart
Dothan, AL
1 day ago
Shift Lead
...performance of the store, which includes sales, merchandising, animal care, cleaning, and adherence to all company guidelines and... ...from the Sunrise Support Office. Sales Leadership Assist customers and leads the team in driving sales, service, and customer...
Work at office
Flexible hours
Shift work
Day shift
Afternoon shift
Pet Supermarket
Kinsey, AL
1 day ago
Team Leader
...Service and reinforce Leading with Legendary behaviors through Customer engagement, Team Member coaching, and accountability for execution... ...-time and eligible part-time TSC and Petsense Team Members. We care about what you care about! Learn More OPPORTUNITY A lot...
Full time
Part time
Flexible hours
Shift work
Night shift
Weekend work
Tractor Supply
Dothan, AL
1 day ago
Store Team Lead
...Your Store Journey Starts Here Our Stores Team Members are the heart of the customer experience. Every day, you bring a friendly attitude, help customers find the gear that fuels their next adventure, share your passion for sports and the outdoors, and keep the store...
Academy Sports and Outdoors
Kinsey, AL
3 days ago
Technology Solutions Account Executive
$40k - $75k
...generating new business, expanding existing customer relationships, and promoting DSI's Total... ...assessments, and discovery sessions in coordination with technical sales engineers.... ...~ Telemedicine access and preventive care coverage. ~ Employer-paid life insurance...
Base plus commission
Remote work
DSI Security Services
Dothan, AL
1 day ago
Account Manager
$12.28 - $14.45 per hour
...started in the Account Manager position. This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store...
Hourly pay
Weekly pay
Full time
Local area
Flexible hours
Weekday work
Rent A Center
Dothan, AL
18 hours ago
Assistant Leader
...recognizing your team to deliver an amazing brand experience. You achieve results through your team. When they succeed, you succeed. Every customer experience should be served up with a "Here to Serve" attitude. Essential Functions: Inspire and engage customers and...
Tacala, LLC
Ozark, AL
3 days ago
Lead Cashier
...and professionally to deliver exceptional customer service ~ Demonstrated experience in... ...up to 25 lbs. during shift Continuous coordination and manipulation of objects during shift... ...for cosmetics, fragrance, skin care products, hair care products and salon services...
Work experience placement
Local area
Flexible hours
Shift work
Afternoon shift
Ulta Beauty
Kinsey, AL
2 days ago
Catering Lead
Panera Catering Lead At Panera, our people come first. If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the wayyou're in the right spot. We're here to help you succeed every day, in every way...
Full time
Local area
Flexible hours
Shift work
Night shift
Panera
Dothan, AL
4 days ago
Team Coordinator
...Team Coordinator Dunham's Sports, one of the largest full-line sporting goods chains in the U.S., was founded in 1937 as Dunham's Bait... ...individuals with knowledge of sporting goods to provide our customers with excellent service. Fun, fast paced work environment, with...
Full time
Flexible hours
Dunham's Sports
Ozark, AL
4 days ago
Shift Lead
...the demand of the business. Additionally, they are responsible for maximizing sales growth on their shift by delivering exceptional customer service consistent with the culture of The Cookie Place, Inc. Primary Accountabilities In addition to following The Cookie...
Full time
Part time
Shift work
Day shift
Great American Cookies
Dothan, AL
2 days ago
Team Lead - Dothan, AL
$13 per hour
...What Your Day Will Look Like: Provide friendly & enthusiastic customer service. Assist in opening and closing the facility.... ...0 locations across 30 states, delivering fast, high-quality car care through innovative technology and exceptional guest service....
Hourly pay
Full time
Temporary work
Part time
Local area
Flexible hours
Tidal Wave Auto Spa
Dothan, AL
3 days ago
Remote Account Executive
...who communicate well, learn quickly, take direction, and know how to execute. What You’ll Do You’ll connect with prospective customers, conduct sales conversations, follow up with opportunities, manage your pipeline, and move qualified prospects toward a close....
Remote job
Promoted2
Midland City, AL
6 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Care Coordinator. Be the first to apply!