Support Operations Expert - Fully Remote | Upto $120/hr
$120 per hourmercor
New York, NY
- Remote job
About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Customer success / support operations Evaluator Type: Contract Compensation: $80–$120/hour Location: Remote Responsibilities Evaluate AI-generated artifacts against domain-specific quality rubrics. Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks. Provide clear, structured written feedback to improve AI outputs. Collaborate with teams to ensure high-quality deliverables. Work independently and asynchronously to meet deadlines. Qualifications Must-Have 5+ years of relevant professional experience in Customer success / support operations. Native or professional fluency in English. Highly proficient in Microsoft Office and Google Workspace , especially Slides. Preferred Advanced degree ( Master's or higher) from a reputable institution. #J-18808-Ljbffr mercor
Vacancy posted 4 days ago
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