Pool Server

Job Description Join our team as a Bathhouse Pool Server for Solage, serving the needs of the business, our guests, and our colleagues by providing exceptional service to hotel guests, members, visitors, and colleagues by taking food and beverage orders, retrieving and serving alcoholic/non‑alcoholic beverages and food orders to guests’ chairs or cabanas according to hotel specifications in a courteous and efficient manner. The starting rate for this role is $16.90 per hour, plus tips. Key Responsibilities Ensures that the highest level of guest service is delivered at all times. Maintain complete knowledge of all menu items, prices, preparation, method/time, ingredients and quality standards of taste, appearance, texture, temperature, portion size, garnish and presentation. Understands and follows the steps of service at all times. Understand and anticipate guests' needs, respond promptly, and acknowledge all guests, regardless of business volume or time of the day. Maintain positive guest relations at all times. Complete all opening and closing side duties as assigned. Organize and clean the assigned station to ensure readiness prior guest arrival. Guide the activities of the assigned assistant server, food runner to ensure optimum service to the guest. Set appropriate mise en place for each course prior to the arrival of the food ordered. Clear serving and drinkware of guests in a timely manner. Skills and Abilities Ability to anticipate and understand guest service needs. Ability to understand the difference between specific dietary requirements and allergies. Ability to be well organized, maintain concentration and think clearly when providing service to guests within any given period of time. Ability to focus attention on details. Ability to suggestively sell food items and beverages. Ability to access and input information into POS systems. Ability to perform job functions with minimal supervision. Required Qualifications Minimum 18 years of age. One year of experience in a high volume food and beverage establishment. Ability to satisfactorily communicate in English with guests, management and co‑workers to their understanding. Must have or be able to obtain RBS training according to state laws within 30 days upon hiring. Must have or be able to obtain a food handlers certification within 30 days upon hiring. Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #J-18808-Ljbffr