Remote Bilingual Care Coordinator (Spanish or Vietnamese) | Medicare & Managed Care

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Location: Remote – California (Outside Bay Area) Schedule: Monday–Friday, 8:00 AM – 5:00 PM (Pacific Time) Type: Full-Time-Remote Alignment Health is seeking a remote Care Coordinator to support its Special Needs Program (SNP) case management team. This position plays a critical role in assisting members with complex health needs by working closely with the RN Case Manager and interdisciplinary care team. The Care Coordinator helps address care gaps, supports care transitions, and facilitates access to services and resources. Conduct outreach to members to support referrals, authorizations, medication refills, provider appointments, and other care needs. Complete tasks and assessments in the Case Management system for hospital and SNF discharges. Collaborate with RN Case Managers to manage a panel of SNP members. Build trust with members, acting as a liaison and advocate for their care. Document interactions and maintain accurate member records. Support communication with providers, including faxing/mailing of documents and requesting medical records. Bilingual in Spanish or Vietnamese (1 year of experience with referrals and prior authorizations High school diploma or GED (Bachelor’s degree preferred or 4 additional years of experience in lieu of degree) Basic computer skills (Microsoft Outlook, Word, Excel); typing speed of 25+ WPM Organizational and time management skills with the ability to prioritize in a fast-paced environment Familiarity with Medi-Cal and managed care plans Medical Assistant or Medical Terminology certification Previous training in medical terminology or clinical support roles Remote work setup with standard office equipment usage Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at

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