Field Service Technician

Field Service Technician II – Part-TimeLocation: Atlanta, GA.At NCR Atleos, our Field Service Technicians are the face of our brand—solving problems, supporting customers, and keeping essential systems running. As a part-time technician, you'll enjoy flexible work, paid training, and hands-on experience in the field. No matter how many hours you work, you'll be a vital part of #LifeatNCRAtleos! Whether you're gaining experience, staying active, or supplementing your income, this role offers freedom, support, and the chance to make a real impact—without full time hours. So, if you're looking for part-time work that's engaging, rewarding and based on your availability — look no further!Position SummaryThe Part-Time Field Service Technician is an hourly, non-exempt position responsible for delivering frontline field support to ensure the consistent and reliable operation of deployed equipment and systems. This role provides onsite service on a flexible, part-time schedule, performing first & second line maintenance, installations, software and hardware upgrades, networking support, preventive maintenance, and spare parts management. This role is designed for individuals seeking flexible, hands-on technical work. Assignments are scheduled based on operational demand, peak service periods, and contractual maintenance requirements. All time worked is tracked and compensated in accordance with applicable wage and hour laws and established company policies.Areas of ResponsibilityPerform onsite first-line troubleshooting and basic corrective maintenance for equipment and systemsExecute simple corrective actions such as system resets, configuration checks, and minor component replacementsSupport physical installation, setup, removal, and commissioning of equipment at customer or operational sitesConduct scheduled preventive maintenance activities, including inspections, cleaning, and basic adjustmentsDeliver, replace, and return spare or defective parts while ensuring accurate part usage and documentationAccurately record time worked, tasks completed, and service outcomes in designated service management toolsFollow documented service procedures, safety guidelines, and site-specific requirementsEscalate unresolved or complex issues to higher-level technical support teams as directedProvide basic status updates and participate in service coordination touchpoints when scheduledBasic QualificationsHigh school diploma or equivalentLocal candidate to specific geographic areaAuthorized to work in the USAt least 19 years of age1+years of experience in field service, technical support, or maintenance roles (professional, contract, or academic experience applicable)Basic working knowledge of mechanical, electrical, or IT systems relevant to the supported environmentAbility to follow written procedures, safety requirements, and work instructionsAbility to accurately track and report time worked in an hourly environmentValid driver's license with an acceptable driving record and ability to travel to field sitesPreferred QualificationsTechnical or vocational training in electronics, mechanics, IT, engineering, or related fieldsEnrollment in or completion of a technical, engineering, or trade school programPrior experience supporting field-based equipment or distributed technology environmentsFamiliarity with service ticketing, work order, or preventive maintenance systemsAdditional Employment InformationHourly pay range: $23.67 per hour, based on experience, technical background, and assignment typeSchedule: Part-time, variable hours of up to 19 hours per week based on business needs; hours are not guaranteed.Example Shifts:Scheduled Shift blocks (e.g., 8:00 AM–5:00 PM), (12:00 PM – 9:00 PM) and (3:00 PM – 12:00 AM)Two scheduled weekend days per weekWeekends: Saturday and SundayActual schedules may vary depending on service demand, site requirements, and technician availability.Offers of employment are conditional upon passage of screening criteria applicable to the job.Full time employee benefits include:Medical InsuranceDental InsuranceLife InsuranceVision InsuranceShort/Long Term DisabilityPaid Vacation401kEEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.