Patient Navigator
Michigan Institute of Urology
Job Description
Job Description
Description:
GENERAL SUMMARY
The Patient Navigator is responsible for working directly with patients and their families to discuss any questions, complaints, comments, or suggestions. Advocates for patient in resolution of concerns. Empowers patients through knowledge and emotional support to independently navigate through the patient care pathway.
ESSENTIAL JOB FUNCTION/COMPETENCIES
Responsibilities include but are not limited to:
- Documents patient care services by charting in the patient’s electronic medical record. Updates information when changes have occurred, or new information is available.
- Guides patients and families through their healthcare experience, answers questions, provides education, helps them to understand their diagnosis and treatment options.
- Resolves patient problems and needs by utilizing team strategies.
- Tracks and documents metrics and outcomes.
- Identifies support groups appropriate for patients and families and coordinates scheduling of appointments.
- Provides age and culturally appropriate information and resources during the diagnostic evaluation.
- Removes obstacles to treatment by scheduling appointments, coordinating referrals, arranging transportation, translation, and other needed services.
- Help patients navigate insurance claims and works to create payment plans when necessary.
- Ensure that patients are fully informed about their legal rights.
- Performs other position related duties as assigned.
CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS
- N/A
KNOWLEDGE | SKILLS | ABILITIES
- Knowledge of medical terminology and coding.
- Display exceptional customer service skills.
- Basic computer knowledge that includes Microsoft Office Suite. Knowledge in healthcare systems operations such as EMR.
- Must communicate clearly and effectively in both a written and verbal format.
- Knowledge of patient confidentiality, state laws, HIPAA regulations, and medical records procedures.
- Ability to work independently and communicate appropriately with leader and teammates.
- Understands and is sensitive to patient and family experiences.
- Complies with HIPAA regulations for patient confidentiality.
EDUCATION REQUIREMENTS
High school diploma or equivalent required. Bachelor's degree in related field preferred.
EXPERIENCE REQUIREMENTS
At least one year of experience in a medical office setting.
Minimum of two years experience in customer service relations.
REQUIRED TRAVEL
N/A
PHYSICAL DEMANDS
Carrying Weight
Frequency
1-25 lbs.
Frequent from 34% to 66%
26-50 lbs.
Occasionally from 2% to 33%
Pushing/Pulling
Frequency
1-25 lbs.
Seldom, up to 2%
100 + lbs.
Seldom, up to 2%
Lifting - Height, Weight
Frequency
Floor to Chest, 1 -25 lbs.
Occasional: from 2% to 33%
Floor to Chest, 26-50 lbs.
Seldom: up to 2%
Floor to Waist, 1-25 lbs.
Occasional: from 2% to 33%
Floor to Waist, 26-50 lbs.
Seldom: up to 2%
Vacancy posted 8 days ago
Similar jobs that could be interesting for youBased on the Patient Navigator in Saint Clair Shores, MI vacancy
- ...Patient Navigator The Patient Navigator is responsible for working directly with patients and their families to discuss any questions, complaints, comments, or suggestions. Advocates for patient in resolution of concerns. Empowers patients through knowledge and emotional...SuggestedWork at office
- Solaris Health Holdings LLC in Saint Clair Shores, Michigan is seeking a Patient Navigator to guide patients and their families through healthcare experiences. This role involves documenting patient care, resolving issues, and ensuring patients are informed about their...Suggested
- Michiganurology is seeking a Patient Navigator to work directly with patients and their families, addressing their questions and concerns while guiding them through the healthcare journey. The ideal candidate will have a high school diploma, relevant experience in a medical...SuggestedWork at office
- ...looking for a Full-Time administrative support professional in Saint Clair Shores, MI. This role involves providing clerical support to patients, greeting and checking them in and out, and verifying demographic information. The ideal candidate should possess a high school...SuggestedFull time
- ...Blankenship is seeking a dedicated Dental Office Manager for their growing practice in Saint Clair Shores, MI. This role focuses on patient care and team leadership, creating a welcoming office culture, and ensuring efficient operations. The ideal candidate has over 2...SuggestedWork at office
$16.5 - $25 per hour
...customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by... ...Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians...Hourly payFull timePart timeWork experience placementLocal areaWork from homeFlexible hoursShift workNight shift$17 - $22 per hour
...your contributions recognized, and your happiness essential to patient care and company success. About the Role We're looking... ...administrative tasks you'll be the welcoming face for patients navigating complex health challenges. You'll have opportunities to grow in...Hourly payFull timeMonday to FridayFlexible hoursShift work- The Henry Ford Health System is seeking an RN - Nurse Navigator-Oncology to join the Clinical Navigation Team in Detroit, Michigan. This... ...role involves providing personalized assistance to oncology patients and families, helping them navigate the healthcare continuum....Full time
- Crossover Health Medical Group, APC is seeking a Crossover Nurse to enhance patient experience through effective care coordination. This fast-paced role involves delivering patient care under supervision, ensuring adherence to community standards, and connecting patients...Relief
- Henry Ford Health System is looking for an RN-Patient Navigator based in Detroit to liaise across care management. Responsibilities include coordinating treatment efforts, tracking patient outcomes, and providing referrals for uninsured patients. The ideal candidate must...
- RN-Patient Navigator- Gyn Onc Providence- 40 hours- days Serves as a patient navigator throughout the continuum of care. Responsibilities: Functions as a liaison for management staff, administration, physicians, managed care companies, community organizations, and other...
- ...easier to get better products for your pet. With 770+ locations in 44 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their...Full timeWork experience placementWork at officeLocal areaFlexible hours
- ...professional in every aspect of performance Enthusiastically greet and welcome fans to the Dairy Queen brand Assist fans with menu navigation and product ingredient questions Strive to exceed fan expectations and deliver fan first service through timely and quality...Local areaShift work
$17 - $20 per hour
Recruitment and Intake Navigator SER Metro-Detroit Highland Park, Michigan, United States About this position JOB TITLE: Recruitment and Intake Navigator DIVISION: Youth Services DEPARTMENT: Youth Services LOCATION: Highland Park American Job Center (144 E. Manchester...Hourly payFull timeWork experience placementInternshipWork at officeFlexible hoursWeekend workAfternoon shift$18.5 - $38.82 per hour
...Epidemiologists is looking for a full-time Community Health Advocate (CHA) in Detroit, Michigan. CHAs work closely with high-risk patients to enhance their health through support, resources, and motivation. You will conduct home visits and assessments while collaborating...Hourly payFull time- ...Nurse Provides comprehensive coordination of care for patients and their families/caregivers. Eliminates barriers to timely care,... ...appointments, referrals, diagnostic testing and procedures for navigated patients. # Central point of contact for all navigated patients...Work experience placementLocal area
$50k - $55k
Reema Health, Inc. is looking for a Behavioral Health Community Guide in the Detroit metro area. The role involves engaging with members suffering from mental health issues and coordinating their care plans. A Bachelor's degree and significant experience in community services...- Detroit Wayne Mental Health Authority is seeking a Call Center Clinical Specialist in Detroit. This role requires managing telephonic clinical screenings and evaluations to ensure consumers receive appropriate mental health care. Candidates must possess a Master’s Degree...
- ...Nurse Navigator-Oncology The Clinical Navigation Team consists of Nurse Navigators-Oncology and Patient Access Coordinators. Nurse Navigators-Oncology are nurses with oncology-specific clinical knowledge who offer individualized assistance to patients, families, and...
- JobPath Partners LLC is seeking a Call Center Specialist to provide support to individuals seeking career services in Detroit. This phone-based role focuses on customer engagement, information provision, and follow-up support through various communication channels. The ...
- A leading healthcare provider is looking for a Field Care Coordinator to join their team in Michigan. This role focuses on delivering person-centered services, implementing care plans, and coordinating support for individuals in the community. Candidates should have a valid...Remote work
- A community health organization in Detroit seeks a Mobile Crisis Clinician to provide direct clinical services during 12-hour shifts on weekends. Responsibilities include crisis intervention, documentation, and collaboration. Candidates should have a Master's Degree in ...Shift workWeekend work
- Spectrum Health in Royal Oak, MI, is hiring a Care Coordinator to enhance patient care and streamline discharge processes. This role involves critical assessment of patient needs and effective coordination with various healthcare teams. The ideal candidate holds a Bachelor...
- ...equivalent) with a Michigan license (or eligibility) A strong communicator who believes in educating clients as much as treating patients A team-first mindset and a passion for high-quality, modern medicine Perks & Benefits You’ll Actually Use: Competitive...Relocation packageFlexible hours
Veterinary United
Saint Clair Shores, MI7 days ago - Optum is looking for a Field Care Coordinator in Detroit, Michigan. This role involves developing individual care plans and advocating for members in the community while ensuring they receive the support needed for their long-term care. With a focus on telecommuting flexibility...Remote job
$17 - $20 per hour
SER Metro-Detroit is seeking a Recruitment and Intake Navigator to assist in enrolling youth into WIOA Youth programs, supporting career-focused programming. The ideal candidate will engage with partners and provide workshops on essential life skills. This role requires...Hourly pay- Karmanos Cancer Institute in Mount Clemens, Michigan, is looking for a full-time Registered Nurse - Nurse Navigator to oversee patient care coordination. You will work closely with patients and families, eliminate barriers to timely care, and provide education. The ideal...Full time
- ...manage multiple competing priorities and vendors while maintaining a focus on ROI and performance. Stakeholder Influence: Skilled at navigating complex legal and privacy requirements to find "yes" for the business. Global Mindset: Ability to work effectively across time...Worldwide
- GOEBEL FIXTURE COMPANY in Detroit, MI, is looking for a dedicated Chronic Care Coordinator, RN to support our Home-Based Primary Care Program. The role involves developing and monitoring care plans for older adults, ensuring their needs are met through comprehensive service...
- ...Patient Financial Advocate Date: Jun 24, 2026 Location: Troy, Michigan, US Requisition ID: 22243 Description: FULL Time, Entry Level... ...are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding...Odd jobFull timeContract workLocal areaImmediate start
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Navigator. Be the first to apply!
