Senior Product Manager Loyalty Co-Brand Credit Card
Expedia
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere. Introduction to the Team The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our focus on customer-centric innovation enables us to develop products that build loyalty and repeat business. We partner closely with teams across Expedia Group to drive growth and achieve results for our customers and the company. In this role, you will Own the end-to-end co-branded card messaging, experience and strategy across the member journey, defining a clear, value-led messaging hierarchy from application to card usage and post-trip engagement. Own the product vision and communicate a clear, concise narrative that aligns and motivates stakeholders across the business. Partner closely with our bank partner, business, design, Loyalty Tech, and other product teams to translate complex loyalty program into simple, compelling member-facing narratives and scalable frameworks centered on our co-branded value. Use research, analytics, and experimentation to measure messaging comprehension, member activation, and repeat booking impact, iterating on messaging strategies and safely integrating AI-driven systems, tools, or workflows that improve member and business outcomes. Use customer insight, market sizing, financial modeling, experimentation, win-loss analysis, and product data to identify opportunities, evaluate performance, and guide prioritization. Experience and qualifications 8+ years of product management experience on consumer-facing products, with significant work on loyalty, co-branded credit card, or other fintech / value-centric financial experiences Deep understanding of loyalty and credit card (or adjacent fintech) space, program mechanics, member value and how issuing‑bank partnerships work. Proven track record owning end-to-end messaging or member communication strategy (not only feature delivery), including defining hierarchies, frameworks, and cross-journey narratives. Demonstrated ability to lead both strategy and execution, and to manage internal stakeholders and external partners to drive alignment and ship at scale across multiple line of business and touchpoints. Experience using experimentation and iterative testing as core tools for measuring messaging effectiveness, and using data to refine what is shown, where, and when across the funnel. Experience applying AI/ML to products, with working knowledge of model development, evaluation, deployment, and monitoring in at least one model area Comfortable engaging with technical architecture, reverse‑engineering complex systems, and balancing customer value, business outcomes, technical risk, and investment. Strong communicator, listener, storyteller, facilitator, negotiator, and influencer who builds trust, resolves conflict, coaches others, and creates alignment across complex stakeholder environments. Benefits and perks Benefits and perks Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. medical, dental, and vision coverage paid time off an Employee Assistance Program wellness and travel reimbursement travel discounts International Airlines Travel Agent Network (IATAN) membership Accommodation requests Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at About Expedia Group Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease. Equal Opportunity Equal Opportunity Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization. Expedia Group, Inc. (NASDAQ: EXPE) is the global travel marketplace with one purpose: to help travelers explore the world, one journey at a time. Expedia Group™ connects travelers, partners, and advertisers through its trusted brands, leading technology, and rich first-party data, delivering predictive, personalized experiences that shape the future of travel. Expedia Group’s ecosystem includes three flagship consumer brands – Expedia®, Hotels.com®, and Vrbo® – the largest B2B travel business, and a premier advertising network. Guided by an experienced and passionate global team, Expedia Group helps millions of travelers in more than 70 countries explore the world with confidence and ease. #J-18808-Ljbffr Expedia
$173k
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