Customer Service Representative

The Role -

Amphenol Aerospace Operations is seeking a Customer Service Representative to

work out of its state-of-the-art facility in Sidney, NY.

The key responsibilities of this Customer Service Representative include, but

are not limited to:

Serve as a proactive liaison for a designated group of customers to provide

quotations, perform order maintenance and expedite orders.

Provide this information through a multi-functional team approach.

Process all change orders and schedule advances in a prompt and courteous

manner.

Expedite delivery of customer orders to comply with customer requirements.

Coordinate expedites through appropriate personnel in Planning & Production

Departments.

Monitor delivery status of orders from key customers.

Coordinate source inspection to enable parts to ship in a timely manner.

Verify and administer terms and conditions on customer orders and

quotations.

Process complete and accurate phone quotations.

Process purchase orders for imported products.

Receive and process customer purchase orders and informs them of delivery

date.

Fulfil customer requests for information.

Process confirming orders and coordinates with necessary personnel.

Monitor quote progress to assure response by due date.

Monitor order progress to assure prompt processing.

Serve as back-up to other Customer Service Representatives on customer team.

Salary $50,000 - $63,000

Location -

Sidney, NY

30 Minute Drive from Binghamton, NY

20 Minute Drive from Oneonta, NY

The Person -

The key skills and qualities of a Customer Service Representative at Amphenol

Aerospace Operations:

Associates degree with experience in customer service in a manufacturing

environment or call center required and/or equivalent related education

experience.

Excellent interpersonal skills and be adept at both oral and written

communications.

Proficiency with Microsoft Office

Confidentiality

Be a team player

Be able to work in a fast paced environment

The Company -

With manufacturing sites in Sidney, NY, Mesa, AZ, Nogales, MX, and a Design

Center in Pasadena, CA, Amphenol Aerospace Operations has been a leader in

designing and manufacturing electrical components for the aviation and

commercial airplane industry for over 100 years.

Focusing on serving the needs of advanced and challenging market segments, we

pride ourselves on our consistent ability to innovate and provide the markets

with new creative solutions.

Working at Amphenol means you are recognized and valued for your contributions

because we believe that our human capital is the most valuable asset we have. We

support and encourage career development for all employees and have ample

opportunities for advancement.

We pride ourselves for being customer-centric, accountable, reliable, and

enthusiastic in all that we do. These values are ingrained in each of us and

contribute to a culture of teamwork and meaningful work.

Amphenol offers competitive pay and benefits. The candidate must be able to

legally work in the United States; we are unable to provide sponsorship. This

position requires access to controlled technology that is subject to US export

controls. Qualified candidates must be a US person (including US Citizen,

lawful permanent resident, or protected individual as defined by 8 U.S.C.

1324b(a)(3)) or eligible to obtain required authorization(s) from the U.S.

Government.

Amphenol is a proud Equal Opportunity/Affirmative Action Employer. All

qualified applicants will receive consideration for employment without regard to

race, color, religion, marital status, sex, sexual orientation, gender identity

or expression, national origin, age, protected veteran status or disability

status. We aim to create an inclusive working environment where all employees

are respected and treated equally.

Amphenol - Making History, Designing the Future