General Manager

General Manager – Saint Joseph Area

This position is responsible for 5-12 salons. This position is responsible for ensuring quality brand delivery to achieve desired business results through management of multiple salons.

Key Responsibilities:

• Manages the selection, training, assessment and development of high quality managers to assure maximum effectiveness, motivation, and retention.
• Directs the implementation and communication of tools and resources to help employees achieve brand measures and other key measures to grow their salons and achieve profitability.
• Directs the implementation and communication of salon operations processes to ensure compliance with established standards and brand strategy.
• Coaches and provides feedback to employees to improve brand delivery and salon operations.
• Provides strategic direction to employees related to the identification and support of underperforming salons to ensure opportunities are addressed in a timely manner and plans are in place.
• Manages the budget throughout the year to ensure that expenses are reasonable
• Performs other projects, work and activities as assigned to ensure continuous service to our internal and external customers.

Competencies:

• Makes sound decisions which are fair and consistent with company policies and procedures.
• Manages execution.
• Establishes relationship and trust.
• Promotes teamwork.
• Motivates and develops managers.
• Builds realistic plans.
• Uses financial data.

Requirements:

• Previous salon management experience or 5 + years of multi-unit retail management.
• A current and valid cosmetologist or barbers license.
• Ability to work in multiple salons in surrounding areas.
• High level of computer skills including; Excel, Word, PowerPoint.
• Demonstrates high level of leadership skills.
• Great Clips Brand Believer and experience is a plus.