Operations Supervisor - Distribution

Shift Schedule Monday‑Friday, 2nd shift, with flexibility to adjust to other shifts as needed. Lead shift operations across inbound, outbound, picking, packing, and shipping Ensure all orders are processed with accuracy and on‑time departure (OTD) metrics Balance labor across zones based on volume fluctuations and workload Drive adherence to work standards, SOPs, and customer requirements Directly supervise associates, leads, and team coordinators Conduct pre‑shift huddles outlining goals, safety focus, and performance expectations Coach employees on productivity, quality, and safety standards Manage attendance, discipline, and performance improvement plans (PIPs) Develop bench strength by identifying and mentoring future leaders Operations Supervisor - Distribution The Operations Supervisor role has a national salary range of $62,500 – $70,000. For roles in California the range is $70,304 – $82,000 and for roles in Washington the range is $80,169 – $82,000. DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K, and a generous PTO policy. Summary As an Operations Supervisor at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of its team, operating in over 150 million square feet of warehouse space. Job Description Lead, motivate and develop a diverse team of frontline associates by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging. Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization. Monitor key performance indicators (KPIs) and operational metrics to track performance and identify areas of improvement. Provide regular reports and analysis to management, highlighting achievements, challenges, and recommendations for enhancing warehouse operations. Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork. Required Education and Experience Bachelor’s degree or equivalent experience, preferred. 1+ years operations experience in a lead/supervisor/management role, preferred. 1+ years logistics industry experience, preferred. Staff management, workload planning, objective setting and organizational skills, preferred. Our Organization Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. Our Organization is an equal opportunity employer. #J-18808-Ljbffr