Client Relationship Consultant 3 (Banker) - St Louis, MO Barnes Jewish Christian Hospital

Job Description Client Relationship Consultants build relationships with customers, engaging them via multiple channels—including in‑person, by appointment, and virtually—to provide optimal counsel while adopting a digital‑first mindset. Responsibilities Build and maintain strong relationships with customers across all banking channels. Assess and attend to customers’ banking needs and obtain account information. Educate clients on deposit and loan products and recommend solutions based on their unique goals and needs. Conduct proactive outreach and follow‑up to understand financial needs and channel preferences. Maintain up‑to‑date knowledge of consumer and business banking products, including digital offerings. Provide consistent optimal client experience, greeting clients and processing basic transactions. Collaborate with branch team members and partners to best serve clients. Open new consumer and business accounts, complete service requests, and submit credit applications. Educate clients on emerging and self‑service digital products to meet their financial needs. Leverage available resources and technologies to optimize the client experience with operational excellence and accuracy. Qualifications High school diploma or equivalent. Minimum four to five years of retail banking experience or equivalent training. Registered with the National Mortgage Licensing System (NMLS) under the S.A.F.E. Act of 2008 and Regulation Z, and must maintain a satisfactory criminal and credit record. Preferred Skills and Experience Proven ability to build and foster client relationships through proactive outreach and follow‑up. Effective engagement and communication skills with clients. In‑depth knowledge of applicable bank and branch policies, procedures, and support systems. Comprehensive knowledge of all retail products and services. Experience participating in sales campaigns/promotions and using digital products and self‑service technologies. Advanced proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively. Experience working in the financial services industry. Compensation Pay Range: $23.75 – $29.03 per hour. Benefits Health, dental and vision coverage Basic and optional term life insurance Short‑term and long‑term disability, pregnancy disability, and parental leave 401(k) and employer‑funded retirement plan Paid vacation (two to five weeks, depending on salary grade and tenure) Up to 11 paid holidays Adoption assistance Sick and safe leave accruals (one hour per 30 worked, up to 80 hours per calendar year) Equity and Recognition U.S. Bank offers incentive and recognition programs, equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements. Equal Opportunity Employer U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories. Background Checks U.S. Bank conducts background checks consistent with applicable local laws and federal guidelines. Certain positions may also be subject to regulatory requirements such as FINRA, NMLS, RegZ, RegG, OFAC, FCPA, and the Bank Secrecy Act. Applicants must comply with U.S. Bank policies, the Code of Ethics, and related workplace conduct and safety policies. #J-18808-Ljbffr U.S. Bank