GECX Sales Specialist, ISV, West, Google Cloud

GECX Sales Specialist, ISV, West, Google Cloud

The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life.

As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Gemini Enterprise CX Sales Specialist, you will grow our Gemini Enterprise for Customer Experience (GECX) business by building and expanding relationships with new and existing customers. You will build relationships with AI Sales Specialists, Cloud Field Sales Representatives, and Customer Engineers. You will develop relationships with external customer stakeholders, identifying ways to multiply your impact and the impact of the team as a whole. You will partner with internal Google Cloud sales teams to grow their Customer Experience (CX) businesses and deliver value for Google Cloud business cycles, including a combination of expansion agreements. Additionally, you will work with product teams to help our customers build new products leveraging our AI.

Responsibilities include:

• Build and maintain executive relationships with customers as the Gemini Enterprise for customer experience subject matter expert, manage business cycles, identify suitable use cases for Google Cloud solutions, and influence the long-term direction of your accounts.
• Manage objectives and key results to deliver against quota and achieve or exceed business and growth goals while accurately forecasting and reporting the state of the business for your assigned territory.
• Work with Google accounts and cross-functional teams (e.g., Customer Engineering, Marketing, Customer Success, Product, Engineering, and Partner Ecosystem) to develop go-to-market strategies, drive pipeline, understand the customer, and provide excellence prospect and customer experience.
• Assist customers in identifying GECX and AI use cases suitable for Google Cloud AI products and solutions. Articulate key solution differentiators and the measurable business impact.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.