IT Help Desk Technician - Fast-Paced Support Pro

Networking Technologies

Networking Technologies + Support is seeking a motivated IT Help Desk/Desktop Support specialist in Virginia Beach. You will provide Tier I/II support, troubleshoot Windows 10/11 PCs, printers, and mobile devices, and resolve hardware, software, and network issues.

You will document incidents with ServiceDesk Plus and support endpoint management. You will also create AD accounts, manage permissions, install hardware/software, and escalates complex issues while maintaining SLAs.

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Vacancy posted 2 days ago

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