Dispatcher

Job Description

Job Description

Siewert’s Towing is hiring for the positions of full-time and part-time dispatcher. This position serves as the primary contact for customers through telephone, computer and in-person interactions. The employee would receive incoming service requests and other calls; determine correct routing of calls; determine appropriate service needs and dispatch operators accordingly. Positions are in person with the potential to transition to hybrid or remote shifts.

Benefits (full-time) :

-Retirement plan

-Health Insurance

-Short-term Disability

-PTO & Holidays

-Life Insurance

Essential Functions:

-Answer incoming calls in a timely and professional manner

-Differentiate and prioritize between service requests

-Coordinate and dispatch multiple drivers efficiently

-Accurately enter all information pertinent to service requests

-Perform cashier, administrative and clerical duties

Position Requirements:

-Ability to communicate clearly and distinctly, both verbally and written.

-Ability to pass a background check

-High School Diploma or GED

-Proficient computer skills: includes Excel, Word, Teams and Outlook

-Basic typing ability: 30 wpm minimum

-Have an understanding of time, space and geographic area pertaining to fulfilling service requests

-Additional duties available per job skills

Shift availability:

-All shifts available

Locally owned and operated through four generations, we have been providing towing and repair services since 1946. Servicing area includes the communities and surrounding areas of Red Wing, MN and Cannon Falls, MN, along with Prescott, WI.

Company Description

Locally owned and operated through four generations, we have been providing towing and repair services since 1946. Servicing area includes the communities and surrounding areas of Red Wing, MN and Cannon Falls, MN, along with Prescott, WI.