Retail Production Lead

Retail Production Lead

Plaza Retail Store

Full-time

$17.25/hour

**NEW Plaza Retail Store - 6516 Reisterstown Rd, Baltimore, MD 21216

Ready to take the next step in your retail or production career? Goodwill Industries of the Chesapeake has an opening for a Production Lead supporting daily production execution and team performance.

This role provides increased responsibility and leadership exposure in a fast paced, mission driven organization.

What You'll Do

• Support the Store Manager in planning and organizing daily production operations
• Lead and motivate associates to meet individual and team production goals
• Provide hands-on training and coaching to new and existing team members
• Monitor workflow, assign tasks, and adjust priorities throughout the day
• Ensure merchandise is processed efficiently and meets quality standards
• Track production metrics and communicate results to leadership
• Promote a clean, safe, and organized work environment
• Assist with inventory control and loss prevention efforts
• Perform opening and closing duties as assigned
• Provide excellent customer service when interacting with donors and shoppers
• Uphold Goodwill's mission and values in all interactions

Schedule & Availability

• Full-time schedule
• Weekend availability (Saturday and Sunday) is required
• Ability to work flexible shifts, including evenings and holidays
• Reliable transportation required for each scheduled shift

What We're Looking For

• High School diploma or equivalent required; internal applicants may submit proof of enrollment into a GED program
• 2 years prior supervisory experience in a retail or related environment or 2 years' experience working in a Goodwill of the Chesapeake retail associate role required
• Strong leadership, organization, and time management skills
• Ability to communicate clearly and lead a team in a fast-paced setting
• Comfort using basic computer systems and POS tools

Supervision

• Assists with supervising retail store employees on shift
• Typically leads 4-12 full- and part-time associates per shift
• Employees supervised work in the same location

Physical Requirements

• Lift up to 50 lbs (frequent lifting up to 25 lbs)
• Stand, walk, bend, reach, and use hands throughout shift
• Medium physical demand work environment
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Why Work at Goodwill?

Goodwill Industries of the Chesapeake offers competitive pay, advancement opportunities, and the chance to make a meaningful impact in your community.

Learn more about benefits and careers:

EOE/MFDV Including Disability/Vets