Robotics Support Engineer

JOB DESCRIPTION

Job Title: Robotics Support Engineer

Contract: 6+ Month Contract

Pay Rate: $35-$40/hr.

Location and Schedules:

East Coast

North Reading, MA or Westborough, MA

Onsite

Available Shifts:

• Tuesday - Saturday | 9:00 AM - 5:00 PM ET
• Sunday - Thursday | 9:00 AM - 5:00 PM ET

West Coast

Fully Remote (PST)

Available Shifts:

• Tuesday - Saturday | 2:00 PM - 10:00 PM PT
• Sunday - Thursday | 2:00 PM - 10:00 PM PT

We are seeking a Robotics Support Engineer to support large-scale robotic deployments across fulfillment center operations. This role will be responsible for robot configuration management, software deployments, migration activities, production support, and post-deployment monitoring within a complex automated environment.

The ideal candidate brings strong Linux administration experience, SQL proficiency, and a background supporting infrastructure, automation, robotics, or data center technologies.

Responsibilities

• Configure robotic systems for deployment across multiple operational environments.
• Execute software package deployments and migration activities.
• Analyze and audit operational datasets using SQL.
• Review and triage low-severity support tickets.
• Develop configuration schedules and deployment plans.
• Validate configuration changes prior to production releases.
• Monitor deployments and provide post-implementation support.
• Troubleshoot Linux-based systems and infrastructure issues.
• Collaborate with engineering and operational teams during deployment activities.
• Maintain documentation and operational procedures.

Required Qualifications

• 3+ years of relevant professional experience.
• Strong Linux command-line and systems administration experience.
• Experience working with SQL for data validation, analysis, or auditing.
• Experience performing software deployments, migrations, or configuration changes.
• Knowledge of production support and change management processes.
• Strong troubleshooting and analytical skills.
• Excellent communication and collaboration skills.

Preferred Qualifications

• Experience supporting robotics or automated systems.
• Data center operations experience.
• AWS experience.
• Tableau, QuickSight, or other dashboarding/reporting tools.
• Experience supporting large-scale distributed environments.
• Exposure to warehouse automation or fulfillment technologies.

Work Environment

• Remote deployment support environment.
• Requires coordination with global teams.
• Deployment activities often occur during EU operating hours.
• Mix of deployment execution, configuration planning, ticket management, production support, and cross-functional collaboration.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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