Fine Dining Host

Job Description

Carvers on 19, located on the top floor of the Hard Rock Hotel, seeks a dedicated and experienced Fine Dining Host/Hostess to join our team. The ideal candidate will have excellent interpersonal skills, composure under pressure, a keen eye for detail, strong organizational skills, and a passion for providing outstanding hospitality.

Responsibilities

• Warmly and professionally greet guests, creating a welcoming first impression.
• Escort guests efficiently, manage wait times, and ensure optimal table utilization.
• Coordinate with waitstaff and culinary team to ensure seamless service and guest satisfaction.
• Promptly and courteously address guest inquiries and concerns.
• Maintain knowledge of the menu, venue history, and resort property.
• Assist with various restaurant operations, including managing reservations, phone calls, and administrative tasks.
• Ensure a high level of cleanliness and organization at the host stand and dining areas.

Qualifications

• At least one year of experience as a host/hostess in a full-service restaurant. Fine dining experience a plus.
• Genuine passion for providing outstanding customer service.
• Strong ability to build rapport with guests and colleagues, resolve issues professionally, and convey information clearly and concisely, with excellent verbal and written communication skills.
• Meticulous attention to detail and accuracy.
• Ability to handle multiple tasks simultaneously in a fast-paced environment.
• Willingness to work flexible shifts, including evenings, weekends, and holidays.
• Required food safety certification and alcohol service licensing by the appropriate regulatory agency.
• Ability to stand for long periods and lift objects up to 50 pounds.