Customer Service Associate

Job Duties Take the customer’s order in a positive manner, answering any questions they might have. Use suggestive selling techniques with every call. Answer the phone on the first ring and avoid putting customers on hold. Complete the order in a timely manner, ensuring it is neat and accurate. Keep the phone and customer area clean at all times. Repeat each order back to the customer and inform them of the approximate delivery time. Say thank you to each customer and confirm order details. Handle all carry‑out customers with the same level of customer service. Assist in making pizzas when possible, keeping the make line and soda coolers stocked and supplies available. Take payments from carry‑out customers if requested by the manager in charge. Maintain the image standards set forth by the company. Assist the safe delivery specialist in maintaining the cleanliness and upkeep of the store. Fold boxes and top boxes as requested. Equipment, Tools, and Materials Utilized Food preparation equipment, cleaning supplies, boxes, and phones. Work Environment Indoors – heat from cooking. Physical Requirements Lifting: Occasional Carrying: Occasional Sitting: Occasional Standing: Constant Walking: Frequent Reaching: Occasional Twisting: Occasional Bending: Occasional Squatting: Occasional Pushing / pulling: Occasional Modifications possible: May be requested to assist in lifting or carrying heavy items. EEO Statement All your information will be kept confidential according to EEO guidelines. Contact View phone number on click.appcast.io #J-18808-Ljbffr