Customer Experience Lead - Retail Coaching & Checkout Excellence
JCPenney
JCPenney in New York—Elmhurst area is hiring a Customer Experience Supervisor I to drive profitable sales growth by coaching associates, leading customer service initiatives, and delivering checkout experience strategies. You will mentor cashiers, manage staffing for peak times, coordinate new hire orientations, and align training with company programs while upholding safety and performance standards. #J-18808-Ljbffr JCPenney
- ...Customer Experience Lead The Customer Experience Lead serves as a key driver within the retail store to provide exceptional customer service, support... ...on the sales floor and coaching associates. What You Get... ...frustration Ability to excel in a dynamic, fast paced environment...SuggestedFlexible hoursAfternoon shift
- ...operations, drive sales performance, and coach associates to deliver an outstanding customer experience. You will lead staffing, merchandising execution, and pricing... ...leadership, coaching, and operational excellence in a busy retail setting. #J-18808-Ljbffr Bass Pro ShopsSuggested
$4,000 per month
...high volume of inbound leads and walk in traffic... ...years! With more than 800 retail locations nationwide,... ..., deliver exceptional customer experience, and drive results... ...of Store Operational Excellence (SOE) are consistently... ...production and customer goals. Coach & develop: Mentor team...SuggestedFull timeImmediate startRelocation package- ...is seeking a front-end leadership partner to promote an excellent customer experience and help run day-to-day store operations. You will oversee... ...a clean, organized environment. Responsibilities include coaching on loyalty programs, coordinating POS coverage, addressing...Suggested
- ...passionate advocates for our customers and for our employees and we... ...experienced Customer Support Lead to champion our customer experience through our support team efforts... ...support agents to provide coaching and support to ensure each excels in their role. You’ll also work...SuggestedRemote workHome officeShift work
- ...will be responsible for leading your store team to... ...expectations through strategic coaching and development. You'... ...deliver exceptional customer experiences. Ideal candidates... ...of experience in retail management, strong... ...knack for operational excellence. Join us to create an...
$18 - $18.5 per hour
...Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls,... ...00 company and the world's leading off-price retailer. Job... ...for promoting an excellent customer experience. Oversees a team of Associates... ...end principles Trains and coaches Associates on personalizing...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift$24 - $30 per hour
...Customer Experience Supervisor As the Customer Experience... ...sales growth by leading and engaging associates, coaching associates on... ...delivering company checkout experience strategies... ...in the retail industry; applies... ...responsibility for excellent customer experiences...Hourly payWorldwideShift work$18 per hour
...outgoing demeanor, an interest in retail, and you thrive in a fast-... ...Our Burlington team as a Customer Service Lead ! Overview: As the... ...friendliness, speed of checkout, and customer service remain... ...create a positive shopping experience, proactively solving problems...Hourly payPart timeFlexible hoursNight shiftEarly shift$110k - $140k
...Customer Support Team Manager We're hiring a Customer... ...Team Manager to lead and scale our Support... ...exceptional customer experience. You'll build systems... ...operations. You'll recruit, coach, and develop a high-performing... ...Driven to deliver excellent customer experiences...Local area- Helpware is seeking a Team Lead to oversee a group of Customer Service Representatives, acting as the Tier 2 escalation point and driving operational performance. You will coach staff, monitor metrics, and ensure compliance with company and client standards. Ideal candidates...Full time
- Customer Service Coordinator - Export Support Services Main Purpose... ...personal growth by applying coaching, feedback, and training to... ...or equivalent work experience One to two years related experience... ...of education and experience Excellent soft skills We strongly...Permanent employmentWork experience placement
$19.7 per hour
...Lead Store Associate At Curaleaf, we'... ...delivering exceptional experiences to our customers while guiding and... ...key player in our retail operations, you'll... ...feels valued, and coach your team to... ...smooth operations at checkout. Operational Excellence & Processes...Hourly payFull timeFlexible hoursShift workNight shiftAfternoon shiftWeekday work- ...of Expertise: Retail Operations Job... ...affordable shopping experience to the... ...than 10 million customers a week across... ...Center, Self-Checkout and Food Lion... ...for; provide coaching for associates... ...preferred Ability to lead and manage a... ...preferred Excellent interpersonal,...Local areaFlexible hours
- ...Frisco, TX seeks a Manager on Duty (MOD) to model exceptional customer service and lead daily store operations. You will drive productivity, guide... ...include overseeing cashiering and inventory tasks, coaching staff in real-time, and ensuring compliance with policies....
$168k - $192k
...Looking For: The Director of Customer Service leads the strategy, operations,... ...improvements that strengthen customer experience, improve cash flow, and... ..., performance standards, coaching practices, and career... ...scalability, and customer outcomes. Excellent executive communication,...Work at office$20.05 - $35 per hour
...the Team Leader in leading and executing the Customer Service & E-Commerce... ...for the checkout experience and grocery delivery... ...outbound online orders, excellent pickup experience,... ...standards. Develops, coaches, mentors, and motivates... ...understanding of retail systems...Hourly payFull timePart timeSeasonal workWork at officeFlexible hoursNight shift- ...a Store Manager in the United States to lead the store team, drive sales, and deliver exceptional customer experiences. You will coach and manage Assistant Store Manager, Sales... ...upholding Pandora's brand standards and service excellence. Responsibilities include coaching,...Flexible hoursNight shift
- ...Trends Citi Trends is a leading off-price value retailer of apparel, accessories,... ...leadership, a commitment to customer experience, and a passion for... ...experience while building, coaching, and developing a high-... ...customers consistently receive excellent service in a safe,...Local areaFlexible hoursNight shift
- Mechanics Bank is seeking a full-time Customer Service Supervisor (Retail) at our Ballard Branch to lead CSR staff, support the branch... .... You will schedule, mentor, coach, and develop staff, handle... ...delivering a positive customer experience while representing the bank in...Full time
- ...a Store Manager to lead a high-performance team... ...You will develop a customer-centric environment, coach staff, manage store... ...a people leader in retail, financial management... ...passion for service excellence. Relocation may be required... .... Salesforce experience a plus. #J-18808-Ljbffr...RelocationWeekend work
$27 - $28.5 per hour
...succeed - you exceed. Retail our way. A... ...more amazing experiences for our customers. As a Team Leader... ...experience by leading, motivating, and... ...the store, uphold excellent operational... ...direction, daily coaching, and in-the-moment... ...registers, self-checkouts, tablets, and handheld...Hourly payLocal areaImmediate start$26 - $28 per hour
...Customer Experience Supervisor Location: Williamsburg store... ...on the sales floor, coaching team members in real... ...leadership, service excellence, and teamwork. Responsibilities... ...and culture. Lead by example on the... ...experience in retail customer centric environment...Full timeSeasonal work- Currency Exchange International seeks a Full-Time Retail Branch Manager for our The Galleria location in Houston, TX. You will lead staff, deliver excellent customer service, and drive branch performance in line with the budget while ensuring AML and security policy adherence...Full time
$86.7k - $173.3k
...the next calendar year. An excellent retirement savings plan... ...position of Senior Supervisor, Customer Service is within our... ..., and overall customer experience. It uses data insights to... ...to reduce wait times. It leads hiring, training, and coaching of frontline teams and collaborates...WorldwideFlexible hours$70k - $90k
Position: Customer Care Manager Reporting to: Program... ...-in-class customer experience while supporting company... ...leadership, direction, coaching, and support to the... ...opportunities for improvement Lead process improvement... ...experience with excellent phone and email etiquette...Work experience placementSummer workMonday to FridayFlexible hours$100k - $140k
...responsible for maximizing customer satisfaction and... ...the company’s customer experience initiatives. The Director... ...Director of Client Engagement leads the customer support... ...are met. Hire and Coach Team Members: The Director... ...leaders who excel at decision‑making and...Full timeContract workWork at officeShift work$16 - $24.75 per hour
...leadership by creating a customer-first, high-energy... ...team building, coaching, goal setting,... ...the sales floor, leads by example, and consistently... ..., and operational excellence. Drive personal... ...and after-sales experiences; lead proactive... ...experience in a retail service environment...Minimum wageSeasonal workShift workNight shift$135k - $145k
...including skill set, experience, location,... ...strategic and enterprise customers.This leader... ...execution. Operational Excellence & Technical Leadership... ...solutions. Lead capacity planning,... ...Development Lead, coach, and develop a high... ...supporting large retail pharmacy chains or...Work experience placementWork at officeRemote workHome officeShift work- Rite Rug Co. in Johnson City, TN is seeking an Installation Manager to ensure top-notch flooring installation and customer experience. The role manages installation from start to finish, maintains ongoing customer contact, and collaborates with sales to meet client needs...
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