Field Service Technician

Family owned and operated since 1981; Shoppa’s Material Handling is one of the fastest growing and most successful material handling dealerships in the United States. We are proud to be an authorized dealer of Toyota Material Handling – the bestselling forklift brand in the world and a recognized leader in quality, durability, safety and innovation. Through our nine locations across Texas and Kansas City, MO, we provide a comprehensive array of products, services and integrated systems that help our customers streamline the storage and movement of their goods. Job Summary The UPS Battery Technician plays a key role in supporting sales, engineering, project estimation, and the installation of critical power systems, including UPS systems, switchgear, and telecommunications equipment. This position is responsible for ensuring projects are completed safely, on schedule, and within budget while adhering to IEEE standards and manufacturer specifications. The technician conducts Job Hazard Analyses (JHAs), leads on‑site safety toolbox meetings, and maintains a strong commitment to workplace safety. Success in this role requires professionalism, a positive attitude, effective communication skills, technical expertise, and a dedication to delivering exceptional customer service. Essential Functions Communicate with suppliers about warranty, sizing, safety, and maintenance issues. Be able to physically remove and replace batteries, spill containment, racks and prepare spent batteries for shipment to smelter in accordance with DOT/EPA requirements. Able to correctly size UPS Systems while considering space, temperature, maintenance, and performance. Able to evaluate and recommend EHS equipment necessary to comply with EPA, DOT & OSHA in battery rooms. Able to install, maintain, and evaluate UPS Modules. Able to run Alber Cell order and Alber BCT capacity tester on batteries for evaluation. Achieve FPY (First Pass Yield) by properly evaluating projects and having all necessary tools, materials, and equipment necessary to complete job on first visit. Keep inventory of all inventories for a project. Be able to do all charger repairs and P.M. (preventative maintenance) to chargers and battery systems. Clean and neutralize batteries, as necessary. Proper watering of batteries. Periodic maintenance and repairs. Notify supervisor of equipment not working properly. Package and dispose of used acids and batteries in accordance with DOT/EPA and OSHA regulations. All other duties as assigned. Qualifications High school diploma or GED. 1+ years experience working on UPS systems. Proven safety record, experience in LOTO procedure and JHAs. Excellent written communication and people skills. Experience with Microsoft office, excel, word, and adobe acrobat. Clean driving record. Must have working knowledge of electrical circuits and electronics. Must be able to decipher blueprints and build out according to plans or redline as needed. Must be able to perform JHAs at customer sites. Physical Demands And Working Conditions Physical Demands: Sitting, standing, and walking (up to continuously); frequent use of computer and telephone requiring repetitive finger, hand, and arm movement; occasionally carry office supplies and other miscellaneous items up to 50 pounds. Continuous use of seeing, hearing, verbal communication. Working Conditions: Work indoors and outdoors; exposure to temperatures commensurate with outdoor seasonal temperatures. Shoppa’s Material Handling is an Equal Opportunity Employer, including disabled/veterans”; (b) “EOE/Disability/Vets”; or (c) “Shoppa’s provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.” #J-18808-Ljbffr