Desktop Support Technician

Job Description

Job Description

IT Support Engineer (Contract-to-Hire) | Kinston, NC

Are you an experienced IT professional who enjoys being the go-to technical resource and making a direct impact on business operations? We're partnering with a growing manufacturing organization seeking an IT Support Engineer to provide hands-on support for key facilities in North Carolina while helping drive IT initiatives across the Southeast region.

This is a unique opportunity for someone who thrives in a highly visible role, enjoys solving a wide variety of technical challenges, and wants the chance to grow into broader regional support responsibilities over time.

As the primary on-site IT support resource, you'll be responsible for supporting end users, infrastructure, and technology initiatives in a manufacturing and corporate environment. You'll work closely with business stakeholders and project teams to ensure technology solutions meet operational needs.

Responsibilities include:

• Providing hands-on support for desktop, hardware, software, and network-related issues
• Managing and supporting Windows environments, Active Directory, and server infrastructure
• Troubleshooting everything from printer and workstation issues to more complex infrastructure challenges
• Assisting with device imaging, user account management, and ticket resolution within defined SLAs
• Partnering with site leadership to understand business needs and communicate requirements to project and technical teams
• Supporting IT projects, upgrades, and technology rollouts
• Serving as a trusted IT resource for multiple facilities across the region

• Experience in IT support, systems administration, or infrastructure support
• Strong knowledge of:
  • Active Directory
  • Windows 11
  • Server management and administration
  • Hardware troubleshooting and end-user support
  • Device imaging and ticket management
• Excellent communication and customer service skills
• Ability to work independently and manage a wide range of technical issues
• Experience supporting manufacturing environments is highly preferred
• Exposure to AS400 systems or coding/programming concepts is a plus
• Degree in Computer Science, Information Technology, Business, or related field preferred, but equivalent experience will be considered

• Contract-to-hire opportunity with long-term growth potential
• High-visibility role with the opportunity to expand support responsibilities across the Southeast region
• Work with both manufacturing and corporate teams
• Stable Monday-Friday schedule with flexibility (7:00 AM-4:00 PM or 8:00 AM-5:00 PM)

Kinston, NC (Fully Onsite)

Some travel may be required to support additional facilities, offering the opportunity to broaden your impact and experience across the organization.

If you're looking for a role where you can take ownership, build relationships across the business, and play a key part in supporting critical operations, we'd love to hear from you!

This is a Contract to Hire position based out of Kinston, NC.

The pay range for this position is $35.00 - $45.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Kinston,NC.

This position is anticipated to close on Aug 19, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.