Support - Team Member

Job Description

Job Description

Description:

At bartaco, food is our passion. But people are our purpose.

We invest in our team because our people are at the heart of what we do. We’re committed to creating an atmosphere where team members can learn, develop, and succeed every day. Whether you aspire to excel in a leadership, hospitality, or culinary role, bartaco is an environment that fosters growth and helps you achieve your goals.

At bartaco, we’re guest-obsessed. Our mission is to create memorable moments for every guest, every time. It’s who we are.

We are looking for team members to create the bartaco experience and who live and breathe our touchstones. Our culture is defined by these values and guides how we work together to create the most incredible experiences for our guests.  

• Pride: You take pride in your work and in contributing to something special.
• Good People: You value teamwork, treat others with kindness, and build trust with those around you.
• Positively Intolerant: You hold yourself and your team accountable for delivering quality and consistency because our guests deserve nothing less.
• Introspective: You’re always looking to grow and improve, taking feedback as an opportunity to get better.
• Transparent: You communicate openly and honestly, fostering a culture of trust and collaboration.
• We Have Fun and Make People Happy: You bring energy, warmth, and a genuine smile, knowing that your positivity can brighten someone’s day.

No experience? Entry level? No worries! We’ll teach you everything you need to know and set you up for success.

Our support team members make all the magic of the bartaco dining experience possible.

As an essential part of our team, support team members play a versatile, multi-functional role that adapts to the needs of each shift, directly shaping the guest experience and ensuring a smooth, memorable visit. In this dynamic position, you’ll work collaboratively to support the servers and overall restaurant operation, taking on various responsibilities such as timely food and drink delivery and maintaining a clean, organized environment.

Following your training here’s what you can expect as a bartaco support team member:

• Delivering drink and beverage orders promptly and accurately
• Ensuring food orders are efficiently and accurately delivered to guests
• Clear and reset tables to keep the dining area clean and welcoming
• Maintain a tidy dining room, adjust seating, and keep tables guest-ready
• Greet guests, provide menus, and ensure smooth seating
• Engaging with guests by interacting and offering assistance to enhance their experience
• Supporting takeout and to-go orders
• Adapt to shift needs, support servers, and perform side work as required
• Being a team member means being a team player with a positive attitude and a readiness to jump into any role that supports the team and elevates the guest experience. If you enjoy working in a fast-paced, collaborative environment where no two days are the same, this role is for you!

Perks, Benefits + Rewards, just for you:

• A fun work environment! 
• Career development and advancement opportunities 
• Competitive pay 
• Meal discounts when dining at bartaco
• Paid vacation time
• Gym and fitness center discounts 
• Opportunity to learn multiple languages/language education 
• Discounted virtual pet care 
• Student loan assistance 
• Medical, dental, and vision insurance 
• Mental Health and holistic wellness support 
• 401K enrollment and matching 

Physical Requirements:

• Bringing an energetic hustle and positive attitude to every shift 
• Lift and carry items up to 25 pounds
• Walk and stand throughout shifts; remain at assigned stations during busy periods
• Perform tasks requiring continuous movement, such as reaching, bending, and carrying trays
• Must meet the legal drinking age to serve alcoholic beverages (per state law)

Knowledge and Skills:

• Strong communication and customer service skills
• Willingness to learn and collaborate with others 
• Basic math, reading, and computer skills (POS systems)
• Knowledge of beverages (alcoholic and non-alcoholic) and food specifications
• Familiarity with workplace safety and restaurant equipment operation

Licenses and Certifications: The specific licenses and certifications required may vary depending on the location and local laws. However, some common certifications for bartenders include:

ETIPS (or similar alcohol training program): Required in markets such as Connecticut, New York, Massachusetts, Virginia, Florida, and Georgia to ensure responsible alcohol service.

A.B.C. Certification: Required in the Tennessee market to comply with specific state or city laws governing alcohol service.

It's important to note that the required licenses and certifications can vary depending on the jurisdiction.