Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team MemberAs a Customer Relations Representative - State Farm Agent Team Member with Michael Wegner - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.Responsibilities:Manage customer inquiries and resolve issues.Maintain customer records and update information as needed.Assist with customer retention strategies.Coordinate with other departments to ensure customer satisfaction.Qualifications:Communication and problem-solving skills.Experience in customer service preferred.Ability to handle high-stress situations calmly.Compensation: $45,000.00 - $65,000.00 per yearDo you want to work with someone who will help you achieve YOUR goals?This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. If you want to work in an environment that is fun, challenging, and rewarding, then Michael Wegner - State Farm Agent may be the right fit for you!About Our AgencyWe help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.Our office is located in Madison, WI.Our office is open 9-7 Mon-Thurs, 9-5 Fri, and 9-12 Sat.I have been a State Farm agent since 2007.Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.I am a proud graduate of University of Wisconsin-Madison.Our agency has received awards including: Ambassador Travel, Legion of Honor, National Quality Award, Bronze Tablet, and New Agent Program QualifierWe look forward to speaking with you!State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.