Medical Assistant - All West Michigan Dermatology Offices

Job Description

Job Description

Job Summary:

The MAs that do best in our fast paced and busy Dermatology practice are driven, dependable and team oriented.  They must be self-motivated and able multi-task while upholding our vision to provide compassionate service and exceptional care for our patients. 

Job Duties and Functions

• Performs daily clinic preparation duties which include: stocking rooms, monitoring inventory levels, filling liquid nitrogen canisters, drawing up Lidocaine syringes, refrigerating medications when they are delivered, sterilizing instruments, and other duties as directed by clinical team leads.
• Rooms patients in an efficient and timely manner.
• Utilizes EMR to document or update the patient’s medical history, chief complaint and medication list.

• Functions as a scribe during the visit by accurately documenting the impression and plan and entering in new prescriptions, and providing patient education regarding wound care and medication instructions.
• Assists with excisions and biopsies.  Performs surgical tasks such as site preparation, numbing the surgical site, taking photos of the site, preparing specimens for pathology and suture removals. 
• Monitors “tasks” in the EMR and addresses them in a prompt and efficient manner.
• Performs instrument sterilization and prepares surgical packs as needed.
• Must be able to work collaboratively as part of a team of physicians, PAs, LPNs, MAs, registration staff and management.

• Follows HIPAA guidelines at all times to ensure that patient privacy is always protected.
• Maintains knowledge of departmental processes and protocols, participates in learning opportunities, all-staff training sessions, special projects, etc. as directed by the clinical team leads or the site manager.

• Other tasks as directed by management and clinical team leads.

Knowledge/Skills/Abilities:  

• Excellent knowledge of medical terminology and site labeling.
• Excellent knowledge of English grammar, spelling, and punctuation.
• Skilled in using IPADs and willingness to learn EMR
• Ability to listen, read, understand, and follow oral, and written instruction.
• Ability to communicate clearly and concisely.
• Ability to establish and maintain positive relationships with employees, physicians, patients and managers.
• Familiarity with CLIA and OSHA requirements a plus as well as Safety and Infection Prevention standards.
• Demonstrates fiscal responsibility and recognizes the need for cost containment by following practices that minimize waste.

Environmental Working Conditions and Physical Requirements: 

Physical requirements are those that must be met by an employee to successfully perform the essential functions of this job.

• This position involves prolonged standing and walking throughout the day.  Employees must be able to maneuver their way around an exam room with ease. Occasional bending, reaching, kneeling, stooping, crouching and lifting (up to 25 pounds) is also required.
• Employees must have excellent fine motor skills and manual dexterity as they are required to use their hands to handle surgical instruments, syringes, and other medical equipment.  
• Working in a clinical setting carries a risk of exposure to bloodborne pathogens. Therefore, proper instrument handling and adherence to infection protection protocols is required.
• Use of chemicals for disinfection purposes is required.
• Manual dexterity for injections and assistance with surgical procedures is required.
• The employee must have close and distant visual acuity and proper depth perception.
• Use of PPE such as gloves, face shields and face masks is expected.
• This role involves the use of surgical instruments and the employee is expected to be able to handle and sterilize them safely and responsibly.

Education and certification requirements:

Experience in a Dermatology setting is preferred but we will train the right candidate.  Experience in the following disciplines is helpful: wound care, plastic surgery, and facial surgery.  Following are the certifications required for this position:

• MA, RMA, CMA or
• CNA with a minimum two years of experience in a clinical setting or
• Bachelors of Science in a health-related field or
• 6 months of clinical hands on experience in a dermatology practice with a requirement to become a Certified Dermatology Tech within 6 months of employment.

HIPAA/PHI Security Level: HIGH (Low, Medium, or High) 

Indicate the security access level of Protected Health Information (PHI) as necessary to perform essential key responsibilities of the position (access, utilize, disclose, store, and/ or dispose of PHI).

1. Low –information access is of general nature representing summary type data rather than specific identifiable demographic or sensitive data.
2. Medium – information access is specific to an individual’s demographics and service information (type of service, services received, dates of service, and provider of service).
3. High – information access is detailed and sensitive to an individual’s demographics, service information, and personal medical history (past/present medical conditions, specifics of medical diagnosis or tests, treatment plans, and family history).

Benefits and Perks:

• Competitive compensation
• Health dental, vision benefits for full time employees
• Retirement package
• PTO accrual and holiday benefits
• Employee discounts on products and services
• An environment that encourages professional growth and development.

Special note : Due to the unique operational needs of our clinics, we may request that our employees work in a different site from the one they were originally scheduled in.  Sometimes these requests are planned and sometimes they are spontaneous and could be after the employee has reported to work for the day.  Reasons for these requests vary but they are mainly is to ensure coverage in case of high patient volume, unscheduled absences from other staff, etc.  Therefore, we require all our employees to have a valid and unrestricted driver’s license.  Mileage reimbursement will be paid in accordance with our Mileage Reimbursement Policy.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.