Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2024 and currently lead a growing team of two. Before becoming an agent, I spent eight years as a State Farm team member, always knowing that owning my own agency was the goal. That experience gave me a strong foundation in customer service and teamwork.

Our agency enjoys supporting the local community, including sponsoring area high schools and building relationships with the families we serve.

Our agency offers health benefits, licensing reimbursement, and a strong commitment to work-life balance. As a growing agency, you'll have the opportunity to grow alongside the business and make a meaningful impact.

Our culture is collaborative and team-focused. We work together toward shared goals, support one another, and believe success is a team effort. I'm looking for someone who is loyal, dependable, hardworking, and leads with integrity. If you're ready to be part of a supportive team, we'd love to meet you.

ROLE DESCRIPTION:
As a Customer Service Representative with Jamie Mcbeth - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed. 
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.