Medical Office / Patient Coordinator

Medical Office Administrator

Location: East Grand Forks, MN
Pay: $20.00/hour

Job Type: Full-Time

We are seeking a dependable, personable Medical Office Administrator to join a small healthcare practice. This is an excellent opportunity for someone who enjoys working directly with patients, staying organized, and taking ownership of their work.

Medical Assistant experience is helpful but not required . The most important qualities are being a strong self-starter, having excellent communication skills, and being comfortable working independently in a small-office environment.

What You'll Do

• Answer incoming phone calls and assist patients with questions
• Greet and assist patients when they arrive
• Provide front-desk support and help keep the office running smoothly
• Work closely with healthcare providers
• Assist with insurance documentation and related paperwork
• Use AdvancedMD medical software
• Enter patient information and lab results accurately into AdvancedMD
• Follow up on new patient referrals
• Coordinate referrals and schedule patients with providers
• Maintain accurate and organized patient information
• Take initiative and prioritize tasks when providers and owners are in and out of the office
• Provide a welcoming, professional experience for patients

What We're Looking For

• Previous Medical Assistant or medical office experience is helpful, but not required
• Strong customer service and communication skills
• Highly organized and detail-oriented
• Self-motivated and able to work independently
• Comfortable in a small-office environment where priorities can change
• Professional, dependable, and willing to take initiative
• Comfortable learning and using medical software; AdvancedMD experience is a plus

About the Practice

We are recruiting on behalf of a Christian-based healthcare practice providing addiction care, mental health services, and a holistic approach to patient wellness. The practice considers the overall physical, emotional, mental, and spiritual well-being of each patient.

The practice welcomes candidates from diverse backgrounds and beliefs, and you do not need to be Christian to be considered for this position . Because faith is part of the practice's approach, employees may encounter situations where patients choose to discuss faith or request prayer as part of their care experience.

Dress Code

Business casual

Pre-Employment Requirements

• Standard Express 7-year background check
• Drug testing required

Why This Role?

This person will play an important role in the practice and will often be the first point of contact for patients . If you're someone who is friendly, dependable, organized, and doesn't need to be told what to do every step of the way, this could be a great opportunity for you.

Ready to Make a Difference?

If you're a dependable, personable self-starter who enjoys helping people and wants to be an important part of a growing healthcare practice, we'd love to hear from you!

Apply today to be considered for this opportunity. We look forward to connecting with you!

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United States