Physical Therapist

Clinical Director

Incredible opportunity to work among Detroit's only Osteopractic Physical Therapy Team, awarded the national clinic of the year by the American Academy of Manipulative Therapy and mentored by a fellowship-trained manual therapist who is one of the most skilled dry needling therapists in the state. We utilize a team approach, nurturing environment, and employee-centric mentality that allows for personal growth and becoming part of a culture that you will enjoy being a part of.

Oversee Patient Care and Documentation

• Completes Evaluation, Progress Note, Treatment, Discharge
• Evaluates all patients referred for physical therapy
• Completes Progress Notes at a frequency determined by their insurance carrier
• Completes documentation via EMR
• Prepares and submits clinic reports via EMR, assuring confidentiality and following all HIPAA guidelines to include initial evaluations and summaries, daily treatment notes for all patients seen that day under his/her care, progress reports to referring physicians and agencies, discharge reports and summaries, special reports and daily attendance records and summaries
• File patient incident reports when needed
• Admin to scan document into patient chart
• Confers with persons most closely associated with the active management of the patient and to keep them informed of any additional patient needs, treatment modifications and/or progress
• Example: case managers, attorneys, social workers, surgeons, etc.
• Treats patients of all ages, race, creed, gender, culture, socioeconomic background, and disability without bias or prejudice
• Respects and understands the patient's right to treatment and right to involvement in treatment decisions
• Practices ethical responsibility based on the cultural, ethnic and religious beliefs of the patients served and applicable law
• Excels in the area of customer service; Monitors and trains this expectation to staff
• Efficiently and accurately uses and teaches technology used in the office, and any software required to complete his/her job or as required by management
• Routinely completes all of HIPAA Privacy and Security training as required by B2Y management team and ensures compliance to these privacy policies within their clinic
• Reaches out to patients for conflict resolution when needed
• CD may also enlist the help of COO for patient conflict resolution when needed

Manages the Employees Listed Directly Underneath in Organizational Chart

• Includes Admin, clinical staff, techs, and/or students
• ADP Time and Attendance Supervisor
• Approve employee timecards in ADP
• Timecards must be reviewed for accuracy and approved at end of pay cycle in preparation for payroll
• Manage employee schedule for assigned clinic location
• Manage/approve employee time off requests, ensure employees find appropriate coverage when taking time off, etc
• Coordinate with other clinic CD's if necessary when making schedule adjustments and finding coverage
• CD's may opt to have employees "swap roles" if absolutely necessary in order to cover a shift
• Example: In the event of admin absence, PTA can cover as tech and tech covers the front desk
• CD may decide no extra coverage is needed in the event of a slow schedule
• CD may choose to send home extra staff in the event of a slow schedule
• Attempt to address and resolve any employee issues as they arise
• HR related concerns can be directed to the HR Department
• Any other concerns/issues that cannot be resolved should be brought to the COO
• Document any employee incident(s) when necessary in order to be reviewed later during an employee performance evaluation
• Attempt to address and resolve any issues as it relates to COVID-19
• Stay current with the guidelines/recommendations for outpatient healthcare facilities within your clinic's county
• ie: reach out to the county's health department for update information and/or changes
• Communicate any updated information and/or changes to upper management
• Communicate to the CEO and COO any updates and/or modification requests to the clinic's COVID-19 policies and procedures as they arise
• CDs and upper management should work in collaboration to develop and implement the best practices as it relates to navigating COVID-19
• CEO has final say regarding which policies and procedures will be implemented and/or discontinued as it relates to COVID-19 to ensure the cohesiveness between all clinics

Assist with Employee Recruitment

• Post job positions on Indeed (your B2Y email is affiliated with our company account)
• Review resumes
• Complete phone screens for potential candidate(s)
• Conduct Interviews
• schedule interviews in collaboration with the admin during; blocking off the schedule if necessary
• Consider having other team members assist with interview when appropriate (ie: tech or admin) to help determine the candidate's overall fit within the team dynamic
• CD may delegate any/all recruitment tasks to the admin or tech when necessary
• CD does not offer a job or make any hiring decisions
• CD forwards their top candidate selections via email to the CEO and CCO
• CEO to contact candidate, negotiate rate of pay, and making hiring decisions
• CCO will initiate onboarding and determine training schedule
• New hires are provided with training checklists from the CCO during their initial onboarding that the CD should "sign off on" at the completion of training to signal that the new hire has successfully completed their training.
• Forward completed training checklist to CCO
• Provide any additional guidance/mentorship to new hire if necessary

Assist with Employee Dismissal

• When giving notice, staff should be instructed to alert their supervisor
• CD immediately alerts the CEO, CCO, and COO when an employee gives notice
• Begins the recruitment process to replace the staff member that is leaving ASAP
• Collect any company property from employee (ie: office key)
• May choose to plan a "going away" event if necessary
• May delegate tasks to admin and techs
• CD coordinates an exit interview between the employee and HR Department to occur on employee's last day

Conduct Employee Performance Reviews

Conducts biannual employee performance reviews in collaboration with the COO

• COO to maintain the performance review tracker
• COO alerts the CD when an employee performance review deadline is approaching
• COO arranges and schedules performance review
• CD completes the performance review (COO may attend if requested)
• COO forwards completed documentation to CEO/CCO to be uploaded to employee's ADP profile.
• COO updates performance review tracker
• CD/COO have the option to enlist the help of our HR Department: Carolyn Bisby when conducting performance reviews if needed
• Disciplinary Action
• Notify CEO/COO and HR department if performance review reveals the need for any disciplinary action
• Following the guidance of HR department, CD/COO to communicate what disciplinary action is to be taken

Adheres to and Promotes B2Y Policies, Procedures, and Core Values:

1. Patient First Approach 2. Positive Attitude 3. Internal/External Education 4. Team Approach 5. Ethical Pride

• Ensure employees are exhibiting professionalism
• TV's are for patient use only - CD's are to ensure that staff are not watching TV but are engaged with patients and staying busy when on the clock
• Employees should be focused on and interacting with patients when they are present in clinic
• No cell phone use in front of patients
• Ensure employees look professional and abide by the uniform policy
• Ensure employees are utilizing safe and sanitary practices
• Hand sanitizer in between patients