Compliance & Education Team Manager

Job Description

Job Description

Compliance & Education Team Manager

Trellis Supportive Care

Lead with Purpose. Educate with Compassion. Drive Excellence in Hospice Care.

At Trellis Supportive Care, we believe every patient and family deserves compassionate, high-quality end-of-life care. We are seeking a dynamic and experienced Compliance & Education Team Manager to lead critical compliance operations, support clinical excellence, and help shape the future of hospice care through education, collaboration, and innovation.

This is an exciting opportunity for a healthcare professional who is passionate about regulatory excellence, staff development, and creating meaningful impact within an interdisciplinary healthcare environment.

What You’ll Do

As the Compliance & Clinical Education Manager, you will provide leadership and operational oversight for compliance protocols, audit readiness, medical records governance, and clinical education initiatives across the organization.

Leadership & Operations

• Lead compliance, regulatory readiness, and clinical education functions across the agency
• Lead and supervise the team with excellence, integrity and enthusiasm
• Support survey readiness initiatives and serve as backup Survey Liaison during active surveys
• Collaborate with other members of leadership to maintain compliant, effective policies and procedures
• Foster a culture of accountability, engagement, collaboration, and continuous learning
• Manage departmental priorities, communication, and operational performance

Compliance Management

• Oversee health information and medical records processes to ensure HIPAA compliance and regulatory adherence
• Ensure accurate and timely release of information and documentation management
• Partner with billing teams to support compliant hospice claim submissions
• Monitor evolving regulations and implement operational changes proactively
• Support internal and external audit preparation and response efforts

Clinical Education

• Lead the team in development and implementation of a comprehensive clinical education program
• Use data-driven insights to identify educational needs and improve staff performance
• Review and update policies annually to align with best practices and regulatory standards

Collaboration & Culture

• Work closely with leadership and Quality teams to ensure consistent regulatory messaging and education
• Implement training related to policy changes, plans of correction, and new initiatives
• Promote Trellis Supportive Care’s mission, values, and commitment to compassionate service

What We’re Looking For

Qualifications

• Bachelor’s degree in Health Management, Healthcare Administration, or related healthcare field — or equivalent experience and training
• Prior healthcare management experience required
• Minimum of two (2) years of supervisory experience strongly preferred

Knowledge & Skills

• Understanding of hospice philosophy and care for terminally ill patients
• Strong knowledge of healthcare regulations and compliance standards
• Experience with adult learning principles and clinical education delivery
• Excellent leadership, communication, critical thinking, and organizational skills
• Proficiency with electronic medical records systems and Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
• Ability to present training effectively to both groups and individuals

What Makes You Successful

• You thrive in collaborative, interdisciplinary environments
• You are detail-oriented, proactive, and solutions-focused
• You lead with a balance compassion with accountability
• You adapt quickly to changing regulations and operational priorities
• You are passionate about developing others and improving patient care quality

Why Join Trellis Supportive Care?

At Trellis Supportive Care, you’ll join a mission-driven organization committed to dignity, compassion, excellence, and service. We value diversity, teamwork, and professional growth while making a meaningful difference in the lives of patients, families, and our community every day. If you’re ready to lead with purpose and make a lasting impact in hospice care, we encourage you to apply today.

Apply Now - Become part of a team where compassion meets excellence.

***Trellis Supportive Care offers an exceptional Benefits package, including Medical, Dental, Vision, Paid Time Off, & Retirement Plan***

For more information, please contact: Charlotte Akers, Talent Acquisition Manager with Trellis Supportive Care

***Annual flu vaccination required during flu season (medical or religious exemptions considered)

***Equal Opportunity Employer – All qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, disability, or veteran status