Manager II, Clinic

Caring for our community starts with you. Join a team that believes everyone deserves care. Candidates must reside within NorthLakes' service area at the time of hire and maintain residency throughout employment. Essential Job Functions Acts as the single point of contact for all site operations and delegates accordingly. Identifies needs for growth in collaboration with providers and leadership staff . Oversees clinical and/or administrative staff at assigned site or sites. Works with members of Management Team (Human Resources, IT, Billing, Finance, Marketing, QI, Facilities, operations, and Integration) in the development and implementation of PDSA projects, protocols, policies, and procedures. Ensures that the site is appropriately and adequately staffed at all times. Manages provider scheduling changes . Consults with specific Clinical Director and Chief Operations Officer. Manages (non-provider) employees' performance and conduct performance evaluations. Assesses need for additional resources; provides resources when appropriate . Manages site budget. Represents the organization as an ambassador; working with other Clinic Managers and Supervisors within the same region to ensure consistent communication with external partners. Works with the Director of Regional Operations in the implementation and coordination of on-site QI activities. Attends management meetings and related trainings . Ensures compliance with established organizational policies including but not limited to, clinical, safety, financial, and personnel, etc. Works with the Safety Manager to ensure appropriate safety trainings are being held and attended by staff. Accountable for employee compliance for required trainings and vaccinations/ immunizations Responsible for communications/ sharing of site specific dashboards and QI data with providers and staff Make site/ local decisions impacting workflow, staffing and budget items. Works with Director of Regional Operations to identify and manage risk to the organization. Adhere to NorthLakes Management Competencies Business Acumen Change Management Communication Skills Delegation Decision Making Problem Solving Teamwork Qualifications and Education Requirements Bachelor's Degree (B.A. or B.S.) or equivalent; or three to four years related experience and/or training; or equivalent combination of education and experience. Preferred Skills Microsoft Office knowledge Electronic Health Record Experience with Budget development and implementation. Benefit Statement Medical and dental insurance Employer paid group term life and disability Employer contribution toward Health Savings Account Flexible Spending Accounts Paid Time Off (PTO), Paid Holidays and Paid Leave Bank 403(b) with a 4% employer match Various voluntary benefits: Vision Insurance Supplemental Life, AD&D and Disability Tuition reimbursement Health and Wellness reimbursement program Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members Partner of HRSA/NHSC loan repayment program Our Mission is to respond to the healthcare needs of our communities with an integrated array of quality services and actively remove barriers to wellness. NorthLakes Community Clinic is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. All offers of employment are contingent upon successful completion of a criminal background check and references. At NorthLakes Community Clinic , our organizational competencies highlight the behaviors and values that guide how we work and provide a shared foundation for performance, development, and growth throughout an employee's career with us. NorthLakes Community Clinic Organizational Competencies Mission Driven - Advances the organizational mission, vision and values in executing job duties. Customer Service - Committed to increasing customer satisfaction, sets proper customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met. Quality - Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems. Creativity - Generates new ideas, support #J-18808-Ljbffr THE LAKES COMMUNITY HEALTH CENTER