Lead, Voice of Customer Programs & Insights
brobstongroup.com - Jobboard
brobstongroup.com - Jobboard is seeking a Manager for Voice Of Customer Programs to enhance customer experience through actionable insights. This role involves deploying customer feedback initiatives and working closely with merchandising, marketing, and operations. The ideal candidate will have at least 4 years of relevant experience, strong analytical skills, and a focus on continuous improvement of voice of customer capabilities. This position is based in New York City. #J-18808-Ljbffr brobstongroup.com - Jobboard
- Bloomingdale's is seeking a Manager for Voice of Customer Programs to lead customer feedback initiatives and deliver actionable insights. This role involves managing the Net Promoter Score (NPS) and Customer Satisfaction (CSAT) programs, while overseeing third-party platforms...Customer
- ...Create is hiring a Consumer Insights Lead to build and scale our insights... ...how Create understands its customers and consumers at large. What... ...ll Do Insights Architecture & Program Design: Design and build repeatable... ...messy, unstructured consumer voice into structured, decision-...CustomerWork at officeFlexible hours
$114.72k - $172.08k
Customer Experience Analytics Senior Lead - Apply (opens in new window) Job Req Id: 26962768... ...data into clear, actionable insights that drive meaningful... ...responsible for ensuring the Voice of the Customer is... ...insurance; and wellness programs. Citi also offers paid time...CustomerFull timeShift work$132.4k - $251.6k
...looking for a Senior Manager of Customer Advancement in the United States. The role involves leading the development and sustainment... ...analyzing metrics and data insights to align with company objectives... ...play a key role in enhancing the Voice of Customer processes while mentoring...Customer- ...Organization plays a meaningful role in maintaining customer trust, protecting Adobe’s customers, employees,... ...at scale. We seek a GRC Strategy & Security Insights Lead to drive a data driven shift in our GRC program. This role is positioned where strategy, action,...CustomerLocal areaShift work
$120 - $151.26 per hour
TITLE: Strategy and Insights Lead LOCATION: New York, NY (hybrid, on-site Tuesday - Thursday... ..., such as our Retail incubator programs and pillars, which will enable you to foster... ...our client” and “what matters most to customers” through insights derived from qualitative...CustomerHourly payFull timeContract workLocal areaImmediate start- ...transforming product quality and customer satisfaction in manufacturing... ...diverse sectors. Backed by leading investors, including Bessemer... ...Ray is looking for a Quality Insights Lead to join our Solutions... ...deployment Deliver ongoing program updates and operational check...CustomerLocal areaRemote work
$130.2k
## Oncology Analytics & Insights LeadApplylocations: Wayne, PA, United... ...Oncology Analytics & Insights Lead serves as a central connective... ...analytics positioning across customer segments.* Enable GTM teams through... ...) Partnership* Serve as a key voice in the prioritization and...CustomerFull timePart timeImmediate startWorldwide- Overview StackAdapt is the leading technology company that empowers... ...results across the entire customer journey. The most forward-thinking... .... We are seeking a Media Insights & Analytics Lead with deep media... ...mental health care program Health benefits from day one...CustomerLocal areaRemote workWork from homeHome office
- ...brands to power growth through exceptional customer experience. Our founders were... ...listen to their feedback, and use their insights to gather data about products and offerings... ...strategic role in growing a business. PROGRAM LEAD (Operations Manager) The primary role of...CustomerFull timeWork at officeRemote workFlexible hoursNight shiftWeekend workWeekday work
$142.5k - $190k
...steering multi-faceted technology programs, integrating innovative... ...as leveraging it to generate insights and drive decision-making. The... ...enhance risk management. As a Lead Technical Program Manager at... ...Engages stakeholders, including customers and partners across Lines of...CustomerWork at officeShift work- ...ManpowerGroup is looking for a Program Manager to oversee the Contingent Workforce Solutions program in the United States. This role involves managing vendor relationships, ensuring customer satisfaction, and maximizing account profitability. The ideal candidate will have...Customer
- OG Consulting, Inc. is looking for a Data Strategy & Insights Lead to spearhead a customer experience program with a Fortune 500 company in New York. The ideal candidate will provide strategic leadership while managing a cross-functional team to translate customer insights...Customer
$152.7k - $294k
...and management for the CNAPP program. Aligns program objectives with... ..., and drives towards customer value outcomes. Key Responsibilities... .... Deliver executive-level insights and recommendations on CNAPP... ...managing multiple priorities, leading cross-functional initiatives,...CustomerSummer holidayLocal areaFlexible hours- ...Growth Lead Focus At Maintouch Maintouch builds... ...run an intimate events program for marketing leaders and... ...make us the obvious voice in the space. Own and execute... ...distribution. Talk to customers constantly. Understand... ..., what's not, and feed insights back into everything we...CustomerImmediate startRemote work
- .... Passionfroot is the leading platform where modern... ...brand partnerships. Our customers are some of the most... ...run high-impact creator programs across LinkedIn,... ...the most influential voices in business, technology... ...Passionfroot, and feed that insight back into product Work...CustomerFull timeFlexible hours
$60k - $70k
A leading aerospace company in New York is seeking a highly motivated Program Manager to lead and support assigned programs while ensuring exceptional customer service. The role involves managing cross-functional teams, directing program activities, and collaborating with...Customer- OGC Global is seeking a seasoned CX Program Manager in New York to lead an embedded customer experience program for a Fortune 500 company. This role requires strategic leadership in CX program execution, managing a multidisciplinary team, and consulting with senior stakeholders...Customer
$211.2k - $264k
Scale AI, Inc. is looking for a Technical Program Manager in New York, NY, to own and drive enterprise customer engagements. This role requires strong leadership to manage timelines and deliver operational excellence in a high-growth AI environment. The ideal candidate...Customer- Cornerstone OnDemand is seeking a Senior Program Manager for their Dublin, CA office to lead strategic customer migration programs to their unified product architecture. The role includes managing end-to-end program execution and ensuring seamless transitions across technical...CustomerWork at office
- ...Management is seeking an Assistant Director, Open Enrollment to advance our Executive Education programs. This role involves managing a diverse program portfolio, ensuring customer satisfaction, and developing strategic processes to improve outcomes. You will work...Customer
- ...student enrollment and success while managing various financial aid programs. Candidates should have a Bachelor's degree and at least 3-5... ..., with strong skills in communication, organization, and customer service. Competitive salary and comprehensive benefits package...Customer
- ...looking for a highly motivated Senior Executive Assistant to support the SVP of Global Customer Solutions. This role transcends traditional EA responsibilities by focusing on program management of strategic initiatives. Your organizational acumen and proactive nature will...CustomerRemote work
$97k - $113.5k
A leading mental health service provider is seeking a Senior Program Manager to lead program management for a dedicated customer onsite program. This remote role requires strong cross-functional collaboration and stakeholder alignment, with travel expectations of 20-30...CustomerRemote job- TISTA Science and Technology Corporation is seeking a Program Manager to support the SCM Domain, focusing on operations, customer engagement, and product lines. This role is pivotal in ensuring cohesive operations and involves close collaboration with multiple teams to...CustomerRemote job
- Grafana Labs is seeking a highly motivated Senior Executive Assistant to support the SVP of Global Customer Solutions. This unique role merges executive support with core program management responsibilities, ensuring effective execution of strategic initiatives. You will...CustomerRemote work
- T-Mobile is hiring for a role based in New York, NY, that requires collaboration across teams to enhance customer experiences through insights and analytics. The ideal candidate has significant experience in data analysis, reporting, and visualization tools. Responsibilities...Customer
- Point Broadband is seeking a CX Journey & Insight Lead to serve as a bridge between customer experience and analytics. The successful candidate will analyze churn drivers, develop strategic insights, and communicate findings to senior leadership. Responsibilities include...CustomerRemote jobLive in
- Vistra Nuclear Operations Company is seeking a Senior Manager of Programs in Shippingport, Pennsylvania. This role is critical for... ...experience, and leadership skills. Join a team committed to exceeding customer expectations and powering a better way forward. #J-18808-Ljbffr...Customer
- Legora is seeking a Head of GTM Content & Programs in New York to build and lead a content team focused on growth and customer education. The ideal candidate will have substantial product marketing experience and a knack for high-quality content production. You’ll report...Customer
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Lead, Voice of Customer Programs & Insights. Be the first to apply!
- customer retention New York, NY
- customer liaison New York, NY
- customer marketing New York, NY
- customer insights analyst New York, NY
- customer satisfaction New York, NY
- work from home customer New York, NY
- customer project program manager New York, NY
- customer engineer New York, NY
- customer engineer ii
- customer retention

