Lead, Voice of Customer Programs & Insights
brobstongroup.com - Jobboard
brobstongroup.com - Jobboard is seeking a Manager for Voice Of Customer Programs to enhance customer experience through actionable insights. This role involves deploying customer feedback initiatives and working closely with merchandising, marketing, and operations. The ideal candidate will have at least 4 years of relevant experience, strong analytical skills, and a focus on continuous improvement of voice of customer capabilities. This position is based in New York City. #J-18808-Ljbffr brobstongroup.com - Jobboard
$142k - $207k
Lead the development of innovative strategic insights and multi-modal narratives to resonate with C-suite audiences, converting custom research into customer-facing sales positioning.Drive agile delivery... ...insight and thought leadership program, creating impactful customer...CustomerShift work$107k - $161k
...builds community. We’re looking for a Food Program Lead, Americas East to join the Workplace... ...reinforce our values, and serve our community, customers and partners better through dynamic... ...a team of diverse backgrounds and voices working together will enable us to create...CustomerFull timeFor contractorsLive inWork at officeLocal area$103.45k - $169.96k
As the Organization Readiness Program Lead, you will execute on and support the Group Benefits... ...and growth mindsetsLeverage data insights to create narratives on the performance... ...picture of project benefits/value to the customer. Strong ability to influence and “tell...CustomerFull timeWork experience placementH1bWork at officeRemote workVisa sponsorshipWork visaFlexible hours3 days per week- As a Vice President, Program Management Lead within the Private Client Office, you will bring a structured... ...partnering with Finance for data and insights; manage pre-reads, support... ..., lifelong relationships and put our customers at the heart of everything we do. We...CustomerWork at office
- ...improve their health by providing daily insights and practical steps to inspire healthy... ...a highly skilled and experienced Program Management Lead to support Oura’s product go-to-market... ...e‑commerce, logistics, supply chain, customer care, finance, marketing, and physical...CustomerWork at officeLocal areaRemote workFlexible hours
$120 - $151.26 per hour
...TITLE: Strategy and Insights Lead LOCATION: New York, NY (hybrid, on-site Tuesday – Thursday... ...initiatives, such as our Retail incubator programs and pillars, which will enable you to... ...our client” and “what matters most to customers” through insights derived from qualitative...CustomerHourly payFull timeContract workLocal areaImmediate start$102.82k - $168.91k
...excellence, Optimum is for you! Job Summary The Lead Program Manager is responsible for driving the... ...scalable program execution, and strong customer outcomes. The position requires a... .... Market Expansion & Strategic Insights Lead research and working sessions to identify...CustomerLocal area$80k - $100k
...New York City Customer Experience / Full time / On-site... ..., unlock deep data insights, and seamlessly integrate... ...solution and industry-leading support that simplify... ...you! As a Community Program Manager Your Responsibilities... ..., experiences, and voices. We’re committed to...CustomerFull timeWork experience placementWorldwide$142k - $206k
Lead the development of innovative strategic insights and multi-modal narratives to resonate with C-suite audiences. Convert custom research into customer-facing sales positioning.Drive agile delivery of insights for easy sales application, leveraging consumer insight to...CustomerShift work$145k - $190k
...a single solution for customers like Meta, Uber, H&M, and... ...ambitions faster.Team Lead, Project OperationsWe’re... ..., Card issuing programs and financial services.... ...and leveraging ideas and insights to make the process betterAmbassador... ...need as many different voices as possible to join us...CustomerFull timeWork at officeImmediate start3 days per week- ...creative, media, and insights—as well as its proprietary... ...who value your voice and expertise.What You... ...client stakeholders, leading high-level business and... ...emerging opportunities, beta programs, and advanced platform... ...client success with a Customer-Focused mindset that...CustomerLocal area
$169k - $242k
...a single solution for customers like Meta, Uber, H&M, and... ...for a Global Giving Lead to drive commercial growth... ...optimize their Giving programs. Identify opportunities... ...merchant needs and market insights. Translate customer... ...need as many different voices as possible to join us...CustomerWork at officeWorldwide- ...Growth Marketing & Content Lead to build the voice and brand behind one of the... ...campaigns that drive awareness and customer engagement.This is a rare... ...thought leadership programs • Strong understanding of community... ...metrics, audience insights, and campaign results to continuously...CustomerFull time
- ..., creative, media, and insights—as well as its proprietary... ....The Senior Video Lead will play a critical role... ...unified and strategic voice across the evolving video... ...client success with a Customer-Focused mindset that seeks... ...and development programs, mentorship opportunities...CustomerWork experience placementLocal areaShift work
- ...editorial operation, ensuring voice and tone consistency across... ...channels.Managing Plaid’s blog and customer and partner newsletters,... ...content performance and sharing insights.Requirements15+ years of... ...content performance and drive program strategy.Willing to flex across...CustomerWork experience placementLocal areaFlexible hours
- Senior AI Infusion Program LeadLocation: New York, NY, USA (Hybrid) | Practice Area: Technology... ...an AI Workforce Enablement Product Lead, you will help clients accelerate enterprise... ...delivering AI-powered enterprise or customer-facing products within Banking, Capital Markets...CustomerFull timeFlexible hours
$60k - $70k
...A leading aerospace company in New York is seeking a highly motivated Program Manager to lead and support assigned programs while ensuring exceptional customer service. The role involves managing cross-functional teams, directing program activities, and collaborating with...Customer$10k
...outcome. The median Ramp customer saves 5% and grows... ...Product Communications Lead to own how Ramp shows up... ..., creators, and voices that actually shape opinion... ...relations Build an AR program that earns strong... ...messaging. Bring analyst insights back inside. Feed them...CustomerFull timeWork at officeHome officeRelocation packageFlexible hours$170k - $250k
We are looking for a Program Manager to join our People Team, reporting... ...fits them.What You’ll Do:Lead end-to-end delivery of... ...progress and outcomesSynthesize insights across multiple workstreams to... ...resolve issues before they impact customers. Trusted globally by Fortune...CustomerWork at office$145k - $190k
...Team Lead, Project Operations Management New York... ...a single solution for customers like Meta, Uber, H&M, and... ...Platforms, Card issuing programs and financial services.... ...and leveraging ideas and insights to make the process... ...need as many different voices as possible to join us...CustomerFull timeWork at officeImmediate start3 days per week$185k - $200k
...product design and industry-leading technology. Our... ...-connects millions of customers with the best in live... ...Powered by vast data and insights, TTG helps theatres,... ...our team to bring new voices, talent, and perspectives... ...& Employee Assistance Program-Annual Professional...CustomerFull timeWork at officeFlexible hoursShift work2 days per week$120k - $145k
SmartChoice is seeking a Program Manager based in New York, NY to lead project delivery and technical teams. Responsibilities include overseeing implementation of enterprise customer onboarding and ensuring projects meet expectations and profitability objectives. The ideal...Customer- ...fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Corporate Technology, AI/ML Data Platforms team,... ...stakeholders. Synthesize findings into clear, concise, customer-focused problem statements, recommendations, business cases...Customer
- ...Zappos.com LLC is seeking a Senior Technical Program Manager to own site-experience initiatives for FaST. You will partner with Zappos... ...influencing senior teams, aligning stakeholders, and delivering critical customer-facing projects. Join a team that values innovation, leadership...Customer
$116k - $160k
...AI, AlphaSense delivers insights that matter from... ...over 6,000 enterprise customers, including a majority of... ...build and own the public voice of AlphaSense’s Founder... ...High‑Stakes Moments Lead executive communications... ...and a generous benefits program. Equal Opportunity AlphaSense...CustomerShift work$180k - $220k
...your ideas power innovation. We lead in intelligent data... ..., and see your impact in how customers transform and grow. If you're... ...complexities, etc. Business Insight & Continuous Improvement:... ...provide feedback to improve the EA program structure, pricing and packaging...CustomerPart timeWork at officeLocal areaFlexible hours$55k
...advocate for people with disabilities to lead full and equitable lives. Job Description... ...Business Services (EBS) Project Search programs. AHRC NYC’s EBS team seeks to prepare... ...speaking and presenting. Two years of customer service & project coordination experience...CustomerLocal area$197.3k
...Information Job Title Lead, Product Management & Innovation... ...Technology and AI, Insights & Solutions (AIS) to deliver... ...for designing and developing customer-centric innovative solutions,... ...comprehensive benefits and wellness program is designed to help employees...CustomerPermanent employmentFull timeWork at officeLocal areaHome office3 days per week$120k - $196k
...individual contributor will lead targeted media engagement, conference... ...strategy, and awards programs to enhance CIB’s reputation and... ...finance)Identify timely, insight-driven media and external communications... ...our focus on building strong customer relationships balanced with a...CustomerFull timeWork experience placement- ...transformation, creative, media, and insights—as well as its proprietary... ...our Brand Media Partnerships Lead, you will join a collaborative... ...activation plans, structuring custom partnerships that deliver... ...Experience managing custom content programs or integrated sponsorship...CustomerLocal area
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