Lead, Voice of Customer Programs & Insights
brobstongroup.com - Jobboard
brobstongroup.com - Jobboard is seeking a Manager for Voice Of Customer Programs to enhance customer experience through actionable insights. This role involves deploying customer feedback initiatives and working closely with merchandising, marketing, and operations. The ideal candidate will have at least 4 years of relevant experience, strong analytical skills, and a focus on continuous improvement of voice of customer capabilities. This position is based in New York City. #J-18808-Ljbffr brobstongroup.com - Jobboard
- ...Bloomingdale's is seeking a Manager for Voice of Customer Programs to lead customer feedback initiatives and deliver actionable insights. This role involves managing the Net Promoter Score (NPS) and Customer Satisfaction (CSAT) programs, while overseeing third-party platforms...Customer
- ...Bloomingdale's Inc. is seeking a Manager, Voice of Customer Programs, to drive customer feedback initiatives that inform business strategies.... ...internal teams, and ensure effective delivery of actionable insights. The successful candidate will bring 6-8 years of experience...Customer
$120 - $151.26 per hour
...TITLE: Strategy and Insights Lead LOCATION: New York, NY (hybrid, on-site Tuesday – Thursday... ...initiatives, such as our Retail incubator programs and pillars, which will enable you to... ...our client” and “what matters most to customers” through insights derived from qualitative...CustomerHourly payFull timeContract workLocal areaImmediate start$102.82k - $168.91k
...Career Opportunities: Lead Program Manager (12029) Requisition ID 12029 -Posted - New Build... ...scalable program execution, and strong customer outcomes. The position requires a highly... .... Market Expansion & Strategic Insights Lead research and working sessions toidentifygrowthopportunities...CustomerLocal area- ...Create is hiring a Consumer Insights Lead to build and scale our insights... ...how Create understands its customers and consumers at large. What... ...: Insights Architecture & Program Design Design and build... ...messy, unstructured consumer voice into structured, decision-ready...CustomerWork at officeImmediate startFlexible hours
- ...brands to power growth through exceptional customer experience. Our founders were... ...listen to their feedback, and use their insights to gather data about products and offerings... ...strategic role in growing a business. PROGRAM LEAD (Operations Manager) The primary role of...CustomerFull timeWork at officeRemote workFlexible hoursNight shiftWeekend workWeekday work
- ...Create Wellness is seeking a Consumer Insights Lead to develop and scale insights capabilities from the ground up. This position will be critical in shaping company understanding of its customers by leveraging both quantitative and qualitative data. The ideal candidate...CustomerFlexible hours
- ...I’m hiring a growth lead focus at Maintouch. The basics... ...run an intimate events program for marketing leaders... ...make us the obvious voice in the space Own and execute... ...distribution Talk to customers constantly. Understand... ..., what's not, and feed insights back into everything we...CustomerImmediate startRemote work
$145k - $190k
...Team Lead, Project Operations Management New York... ...a single solution for customers like Meta, Uber, H&M, and... ..., Card issuing programs and financial services.... ...and leveraging ideas and insights to make the process better... ...need as many different voices as possible to join us...CustomerFull timeWork at officeImmediate start3 days per week$125k - $160k
...autonomous drone solutions for defense and commercial use. We’re looking for a skilled Program Lead to drive complex, high-impact programs across engineering, operations, and customer support. This role offers the opportunity to coordinate multiple vendors and...CustomerFull time$10k
...outcome. The median Ramp customer saves 5% and grows... ...Product Communications Lead to own how Ramp shows up... ..., creators, and voices that actually shape opinion... ...relations Build an AR program that earns strong... ...messaging. Bring analyst insights back inside. Feed them...CustomerFull timeWork at officeHome officeRelocation packageFlexible hours$116k - $160k
...AI, AlphaSense delivers insights that matter from... ...over 6,000 enterprise customers, including a majority of... ...build and own the public voice of AlphaSense’s Founder... ...events. High‑Stakes Moments Lead executive... ...and a generous benefits program. Equal Opportunity AlphaSense...CustomerShift work$120k - $145k
SmartChoice is seeking a Program Manager based in New York, NY to lead project delivery and technical teams. Responsibilities include overseeing implementation of enterprise customer onboarding and ensuring projects meet expectations and profitability objectives. The ideal...Customer$128k - $160k
External Communications Lead TYLin is a globally... ...strategic communications programs that strengthen the organization... ...and experts as trusted voices through interviews,... ...with marketing, customer experience, and technical... ...performance metrics and use insights to improve...CustomerWork at officeLocal area- ...world challenges that impact our company, customers and communities. Our culture in Risk... ...inquisitive mindset and the ability to formulate insightful questions, identify model limitations,... ...-technical stakeholders. Proficient programming skills in languages such as C/C++,...Customer
$109.6k - $137k
...Scale is looking for a Quality Lead to ensure top-tier data quality across our Generative AI programs. In this role, you will... ...quality data is delivered to our customers. You will: Lead and develop teams... ...workload allocation and reporting insights. Establish and uphold scalable...CustomerFull time$150k - $250k
...Strategic Partnerships Lead At Prosper AI, we're pioneering the... ...onboarded dozens of major customers, empowering hospitals and multispecialty... ...operations end to end. Our voice AI agents answer patient calls... .../PM vendors and their partner programs, PE-backed provider...Customer- ...fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in JPMorgan Chase Corporate - Workplace Technology... ...our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. #J-18808-Ljbffr 慨正橡扯Customer
$25.15 per hour
..., and productivity to meet deadlines and customer expectations. Shift 2nd shift, 3p-11p, Mon... ...Develop and maintain effective training programs for all shift positions. Attend and participate... ..., inclusive work environment where your voice matters and your growth is supported #J-1...CustomerWork from homeAll shiftsFlexible hoursShift workAfternoon shift$28.1 - $32.2 per hour
...Assistant and Store Manager, leading a talented group of Product Guides... ...-quality drink execution, customer service, cash handling, and... ...supporting with staff development programs for new hires Elevating the... ...culture of inclusivity where voices are heard, people are seen,...CustomerHourly payFull timePart time10 hours per weekFlexible hoursShift workDay shiftAfternoon shift2 days per week- ...your passion for product innovation by leading customer-centric development, inspiring solutions... ...packages Act as the product voice and comms lead across consumers, platform... ...feature catalogs, consumer onboarding programs, and self-serve documentation ~ Experience...CustomerWork at office
- ...services through employer benefits programs. The ideal candidate will... ...with senior leaders, and lead initiatives that enable client... ...emerging technologies to uncover insights and generate ideas for... ...lifelong relationships and put our customers at the heart of everything we...Customer
$195k - $293k
...shaping what comes next and amplifying customer value through innovation and... ...organized, analytical, and proactive Programs & Projects Director to partner to lead execution of large, complex data... ...information into clear, actionable insights. This is a high-impact role where...CustomerFull timeContract workWork at office- ...our AI video interviewer across insights, marketing, and product teams.... ...The role As our Social Media Lead , you own attention for Conveo... ...launches with PMM, events, customer marketing, and sales so every... ...taste, not recurring toil. 2. The voices. You operate the personal...CustomerImmediate startShift work
- ...through natural language, deliver insights in seconds, and enable our customers to make better decisions. Since launching... ...Role We're hiring a Growth lead to help Concourse expand its reach,... ...inbound demand, and build the programs, content, community, and distribution...Customer
$170k - $220k
...We’re looking for a Strategy Lead to help Luminai decide where to... ...value use cases, and turn market insight into clear strategic direction... ...their attractiveness based on customer needs, market opportunity,... ...direction, serving as a strong voice of the customer grounded in a...CustomerWork at officeWork from homeRelocation packageMonday to Friday- ...deliver personalised, actionable insights. It's a team that thinks in 1... ...clinic takes someone who can lead a team, manage a complex... ...resolution in partnership with Customer Care, and keep the clinic... ...Benefits ~ Wellness Rewards Program ~ Complimentary full...CustomerShift workDay shift
- ...SEM Lead Dallas, TX; New York, NY We are PMG Named Ad... ...transformation, creative, media, and insights—as well as its proprietary... ...integration into paid search programs. Stay informed on SEM... ...prioritizing client success with a Customer-Focused mindset that seeks...CustomerLocal area
$72k
...Operations/Sales Leadership Development Program - Emerging Leader Job Title of Immediate... ...converting production departments in helping to lead and direct engineering and continuous... ..., and Outlook; advanced skills preferred Customer Focus - dedicated to meeting the...CustomerFull timeImmediate startRelocation packageShift workWeekend work- ...marketing, giving teams the data and insights they need to make smarter,... ...identify where their ideal customers will be, maximize ROI, and... ...Series A SaaS company backed by leading investors including FirstMark... ...while personally driving key programs and experimentation. The...Customer
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