DC Process Improvement Manager

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Join Motorola Solutions, a global leader in mission-critical communications, video security, and command center software. Our Critical Communications (LMR) organization is a core part of this business, providing essential Land Mobile Radio (LMR) systems and devices to public safety agencies and commercial enterprises. As a member of our Distribution Center team, you'll play a vital role in ensuring we can efficiently fulfill customer orders across North America and Latin America. Job Description The DC Process Improvement Manager is responsible for managing continuous improvement projects while supporting Quality/Cost/Delivery operations for North and Latin America. In this role you will: Work closely with partnered 3PL on a day to day basis and driving and/or supporting continuous improvement activities/projects. Develop monthly Capacity Plan for DC 3PL operations by analyzing Sales Forecast, Order Booking and delinquency data. Drive the New Product Introduction (NPI) process, working directly with the NPI team and 3PL to ensure timely execution and implementation of NPI programs. Lead continuous improvement initiatives within the 3PL and broader operations, leveraging data-driven insights to guide strategic decision-making. Spearhead and manage special customer projects including custom label and packaging specifications to meet requirements Serve as the primary escalation point for the offshore Purchasing team to resolve blocked shipments (invalid PO, ASN, Part Number). Oversee the Reverse Logistics activity between MSI and the 3PL. Work directly with Corporate Audit and the 3PL to insure all processes meet required Audit Standards. Drive resolution and closure of Audit Findings. Run Oracle Cycle Count reports and monitor/coordinate with 3PL to resolve Cycle Count issues. Create reports by using SQL to access EDH (Enterprise Data Hub). Immerse AI programs into operational processes Skills/Qualifications: Previous experience working with 3PL or distribution center operations Project Management experience. Strong working knowledge of Oracle ERP. Proficient in use of SQL to generate ad hoc reports. Strong working knowledge of Inventory Management and Audit processes Strong data analysis and problem solving skills. Demonstrate AI curiosity and a proactive approach to exploring and learning new AI tools and techniques (e.g., Prompt Engineering) for process optimization. Capable of developing detailed project plans, status reports and managing escalations. Ability to manage multiple projects within a matrix organization, in a fast paced environment with rapidly shifting priorities. Ability to collaborate with Supply Chain teams across various global time zones. Ability to step in for the Site Lead, ensuring leadership continuity and seamless operations during their absence. Target Base Salary Range: $85,000 - $125,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-MM4 #LI-ONSITE Basic Requirements Bachelor's Degree. 5 or more years working experience in Distribution, Operations, Manufacturing, Warehouse, Transportation or similar environment. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Learn more at If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.