Staffing Assistant (Bilingual)

Job Description

Job Description

When you join the Elwood family, you become part of a team that fosters a culture of integrity, winning and achieving results, providing superior customer service, and helping others. We help people find jobs and help employers find the people they need to be successful. You can leave the office each day knowing that you made a difference in your community. Our success comes from the success of our associates and customers. Come experience the Elwood way and make a difference with us! Elwood Staffing is also a performance and results-driven culture for the hard-working, passionate, and highly motivated. You can expect a career that provides a constant variety of challenges along with progressive training and professional development to meet those challenges. Come work for a growing company that serves more than 6,000 businesses and puts more than 28,000 people to work daily.#powerthepurpleWhat Elwood Staffing can offer you:Competitive salaryHealth, Dental and Vision planPrescription drug planLife and Supplemental Life InsuranceShort and Long - Term Disability401K Plan with company contributionTelemedicine - TeledocEmployee Assistance ProgramAccess to Benefit AdvocatesDiscount tickets, travel, and shopping-Working AdvantageDell computer discountEnterprise Rental Car discountChairman's ClubAnniversary awards programTuition reimbursement$500 bonus paid for completion of approved Professional Certification$500 Recruitment Incentive for Internal CareersBereavement LeavePaid Time Off & Paid HolidaysProgressive training and developmentOpportunities for advancement throughout our companyGeneral Purpose of a Staffing Assistant:The branch is the fundamental business unit of Elwood Staffing and the Staffing Assistant is a primary role in greeting, scheduling, responding to inquiries, and processing of applicants and working associates. The Staffing Assistant is responsible for supporting the strategic objectives, branch operations, customer service activities, and business development activities. All employees consistently support and promote the company mission, five key beliefs, philosophies, and provide Superior Customer Service in all aspects of the job.Essential Functions of a Staffing Assistant:If you have held positions similar to Restaurant Server, Administrative Assistant, Call center, Bank Teller or Customer Service Representative then you already have experience with the following:Bilingual: fluent in Spanish and English.Execute service operations activities to support 100% on-time order fulfillment.Greet visitors, determine the nature of the business, and direct visitors to appropriate staff members.Answer incoming phone calls; effectively determine the nature and urgency of the call and take appropriate action.Distribute and manage incoming mail.Coordinate and manage the flow of applicant traffic throughout the intake and interview process.Manage the new hire process ensuring all new hire documents are completed appropriately.Administer pre-employment tests and enter results according to standard operating procedures.Ensure service operations activities comply with company policies and applicable government regulations.Desired Skills & Experience - Staffing Assistant:Experience in a customer service role preferred.Ability to work cross-functionally to proactively communicate and resolve issues with the highest sense of urgency.Excellent computer skills including proficiency in Microsoft Office suite.Strong verbal and written communication skills. If you are organized, determined, detail-oriented, and able to multitask in a fast-paced environment then the Staffing Assistant position would be a great fit for you! Join our growing team today and discover why Elwood is one of the best to work for in the staffing industry!We are an Equal Opportunity Employer. Find out more about us at