Customer Project Manager

Discover the opportunity to join an international, dynamic, and responsible company that fosters the development of all its people around the world. Every day, we empower employees to achieve more and experience exciting careers. Find out how our values and unique position make Schneider Electric the employer of choice. What will you do? This Customer Project Manager, Power Systems position is accountable for managing small to large customer project orders. This includes initiating, planning, executing, controlling and closing of customer projects. The individual in this position confirms customer requirements, which includes drawings, specifications, job site requirements, bill of material alignment with specifications & clarify exceptions. Manages complete job process from order preparation, through manufacturing release, product shipment, post shipment support and financial reconciliation utilizing a base knowledge of Schneider Electric products and their use. This role is a U.S. based position and can work out of one of Schneider Electric’s design hubs, including Secaucus, NJ , Andover, MA , Boston, MA , Nashville, TN , Dallas, TX or Raleigh, NC . Partners with Field Sales or higher level project management roles to review and validate the project’s purchase order and bill of material, including both technical and commercial elements, becomes lead contact for customer for balance of project order. Validates a project schedule and communicates with the customer to ensure expectations are being met. Direct engagement with the internal manufacturing facilities and third party vendors. Monitor the execution of the customer’s project order, verifying execution of the project through kick-off meetings, communication to all parties and exchange of technical requirements and project plan information. Monitor the performance of the customer’s project through its lifecycle. Key activities include task completion verification, project team monitoring, schedule reporting and issue resolution. Lead the closeout of the customer’s project to include financial reconciliation, verification of job site equipment arrival, installation, start-up, and training support completion through review of internal system information, contact with the customer, and coordination with support services such as field services, after‑shipment support, and training functions. Compares/differentiates/proposes alternate products with additional customer value. Solves problems with customer interaction that results in positive feedback and improved relationship. Utilizes a base knowledge of Schneider Electric products and their use and demonstrates an understanding of the fundamental knowledge, processes and terminology needed for effective project management. What qualifications will make you successful for this role? This position requires a 4-year engineering degree in ME/EE/IE, or 4+ years of equivalent experience. Industry experience a plus. The ideal candidate will possess excellent communication and interpersonal skills, the ability to multi‑task, work in a fast paced environment and have time management skills. In addition, a good working knowledge of computer operating systems, specifically Windows. Standard business application software experience to include MS Office, MS Excel and MS Access. CAPM certification a plus. Must have experience with Low/Medium voltage and power transformation. What's in it for me? High‑visibility role where your work directly impacts customer success and business outcomes. Opportunity to lead diverse, global teams and grow your project leadership expertise. Collaborative culture that supports continuous learning and professional development. Exposure to a wide range of Capex and Opex projects, expanding your technical and strategic skill set. Benefits We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well‑being programs, 12 holidays per year, and 15 days of paid time off per year. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits. When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! Job Title: Customer Project Manager, Power Systems. The expected pay range is USD 86,400 - USD 129,600 per year, including base pay and short‑term incentives, for U.S. based employees. Schneider Electric is an Equal Opportunity Employer. All qualified individuals may apply regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic. #J-18808-Ljbffr