Commercial Lines Account Manager

BARNES INSURANCE AGENCY INC

Job Description

Benefits/Perks:

Competitive Salary based on experience
Medical insurance and voluntary dental, vision, and life insurance options
Health Savings Account funding
401k matching program
Paid Time Off and Generous Holiday Schedule
Professional Development

Job Description:

Our Account Managers are responsible for maintaining and growing relationships with our clients, ensuring their insurance needs are met, and providing outstanding service. The ideal candidate will have a proven background in a professional office environment, detail oriented, with excellent communication skills.

Responsibilities

Establish and build customer relationships
Respond to customer inquiries regarding insurance policies, coverage and changes
Maintain detailed records of customer conversations and policy changes
Stay informed on carrier products and industry standards
Prepare and maintain accurate summaries of insurance, schedules, and proposals
Serve as a liaison between clients and carriers to resolve service issues and policy interpretation
Collaborate with Producers in policy review and delivery
Contact clients regarding outstanding receivables; invoices clients; reviews and accurately maintains accounting history

Qualifications

Minimum 1 year experience in a professional customer service role, insurance experience a plus.
Excellent customer service, analytical, problem solving and conflict resolution skills
Demonstrated proficiency with computer systems, including but not limited to Microsoft Office
EPIC agency management system knowledge a plus
Excellent verbal and written communication skills
Highly organized with excellent time management skills
Strong computer and technology skills
Must be able to work on-site in Pigeon Forge, TN M-F 8:30-5 or 8-4:30

Apply

Vacancy posted 24 days ago

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