Risk Manager

Under the general direction of the Director of Human Resources, performs complex administrative and technical work directing the process of identifying exposures and measuring the City’s risk loss capabilities, including risk identification, analysis, measurement, compliance, control, and financing. Directs the City's safety and loss control programs and manages the City's insurance contracts. The position oversees the Safety Committee and safety training programs Supervises and evaluates subordinate levels of staff for which position is responsible. Work is performed with considerable independence in judgment and decision making within established laws, policies, procedures and guidelines.

Incumbent may be required to work in excess of standard 40-hour work week during critical periods with the approval of the Department Director. Work assignments are received orally and in writing. Work is reviewed through observation, conferences, and reports.

Essential Job Functions:

• Directs and supervises the activities of the Risk Management Division, including but not limited to, liability (auto, police professional and public officials), City real property and assets, inland marine, workers’ compensation, and employee benefits contracts.
• Monitors all claims for severity and frequency trends; approves payment of claims from insurance reserves; determines eligibility and recommends payments of reserves.
• Plans, assigns, directs, and evaluates the work of subordinates.
• Identifies and analyzes the City’s exposure to its property, personnel, liability and income.
• Determines appropriate handling of risk within the City’s tolerance level to recommend retention or transfer of risk.
• Reviews policies for indemnification and insurance requirements of contractors/vendors working for the City, in consultation with the City Attorney or designee. Reviews certificate of insurance from contractors/vendors; monitors compliance by departments.
• Administers the Drug Free Workplace Program to include the CDL random drug testing.
• Projects future loss frequency and severity and projects funding requirements.
• Administers records related to City property, vehicles, and all other equipment for insurance purposes and renewal of policies with carriers. Provides information to broker for renewals and coordinates applications for insurance coverages. Prepares budget for insurance, self-insurance and risk management programs.
• Maintains premium and loss history records on all lines.
• Monitors insurance premium payments and reporting.
• Allocates cost of insurance coverages to departments/divisions.
• Receives all property damage and bodily injury claims against the City and submits loss reports to appropriate carriers. Maintains liaison between carriers, defending attorneys and City, and cooperates in the preparation of material and evidence for use in hearings, lawsuits and insurance investigations.
• Performs essential functions immediately following a declared disaster.
• Facilitates all property damage claims with FEMA, FHWA, NRCS and the State of Florida, including site visits, preparation of project worksheets, and compliance reporting.
• Manages the City's self-funded Worker's Compensation program including securing and overseeing the program’s reinsurance, state taxes, management care arrangement, claims reporting and processing, third party administration, litigation management, loss analysis and loss control and safety.
• Manages return to work program and return to work forms.
• Assists in the coordination of fitness for duty evaluation referrals with third party providers as needed.
• Oversees light duty assignments in accordance with City policies, procedures, and collective bargaining agreements.
• Subrogates and pursues collection for damages to the City when third parties are at fault.
• Monitors litigation, EEOC complaints, workers’ compensation claims and settlements; assists with preparation of materials or evidence to develop specific case management strategies; attends mediation hearings and coordinates with legal representation regarding same; may participate or testify at hearings, mediations, depositions, and trials as necessary.
• Develops, implements and monitors risk control efforts including the City’s safety program and employee safety training, and directs the activities of the City's Safety Committee and Risk Management / Safety Coordinator.
• Performs or reviews work-site inspections for hazard reduction and/or elimination and conducts accident/injury investigations (employees and public).
• Provides recommendations to Department Directors to implement and monitor work-site improvements.
• Prepares leases, contracts, policies and procedures relating to risk management for formal approval.
• May be required to work during undeclared and/or declared emergency situations.
• Performs other related tasks as required.

• Bachelor’s degree from an accredited college in Business Administration, Public Administration, Industrial or Safety Engineering, Occupational Safety and Health, Risk Management/Insurance or related field;
• Five (5) years of professional work experience in a risk management capacity to include working with workers’ compensation, general liability and property damage programs;
• Public sector experience preferred; or an equivalent combination of training and experience.

Licenses, Certifications or Registrations:

• Must possess and maintain a valid State of Florida driver’s license. Applicants who possess a valid out of state driver’s license must obtain a Florida license within ten business (10) days of hire.
• Insurance Institute of America’s Designation of Associate Risk Manager for Public Entities (ARM-P) is preferred
• State of Florida Resident Adjuster’s License (all lines) preferred.
• Must meet the Criminal Justice Information System (CJIS) background investigation and maintain compliance throughout employment.
• Must possess or obtain any necessary FEMA certifications as required by the Department Director within six months of hire

Knowledge, Skills and Abilities:

• Comprehensive knowledge of all lines of municipal insurance; knowledge of tort and workers compensation laws; and knowledge of safety and loss control methods.
• Knowledge of state laws and local ordinances relating to insurance and workers compensation.
• Ability to perform research and compile records and reports to effectively present oral and written findings and recommendations.
• Ability to conduct and analyze risk identification surveys.
• Analytical and mathematical skills, including regression analysis and forecasting.
• Ability to negotiate and review leases and contracts relating to risk management.
• Ability to establish and maintain effective working relationships with others.
• Ability to communicate clearly both orally and in writing.
• Ability to work with minimal supervision.
• Skill in motivating others to the goals and objectives of the City's Risk Management Program.
• Knowledge of standard Microsoft software applications.
• Ability to operate a microcomputer for the purpose of developing and/or maintaining spreadsheet and data base applications necessary for analysis of information relevant to the Risk Management Program.
• Ability to exercise a high degree of confidentiality and integrity.
• Skill in accident investigation and insurance reports.

Physical Demands:

• Ability to climb, negotiate uneven terrain, bend, reach, stoop, kneel, and drive a vehicle.
• Ability to see, read, write, and type messages, files, forms, labels, etc., in the English language.
• Ability to kneel, squat, sit, and stand and walk for extended periods of time without rest.
• Ability to lift and carry packages that weigh up to 20 pounds.
• Ability to work under pressure of deadlines.
• Ability to work accurately in a noisy and stressful environment.
• Ability to reach and grasp objects.
• Ability to hear when required to answer phones.
• Ability to speak English when communicating with co-workers and the public.
• Ability to use fingers, hands, and wrists.
• Ability to print or write legibly.
• Ability to handle stress when working with deadlines.
• Ability to work regularly scheduled hours with little moderation.
• Ability to work in confined spaces or small working areas.