Third Party Specialist

Job Description

Job Description

Title: Third Party Specialist

Position Type: Professional Tech Full time

College: Pikes Peak State College

Location: Colorado Springs

Salary Range: $54,000 - $57,999 annual gross

 

Who We Are:

Pikes Peak State College is the largest and most diverse college in the Pikes Peak region, serving students with a wide range of goals, experiences, and responsibilities. Our students include recent high school graduates, working adults, military-affiliated students, parents, first-generation students, career changers, transfer students, and lifelong learners.

Our mission is to provide high-quality educational opportunities to all, with a focus on student success and community needs. We fulfill that mission by creating affordable, flexible, and accessible pathways that help students transfer to four-year institutions, enter the workforce, advance their careers, and build better futures close to home.

As the needs of our students, employers, and communities continue to evolve, so do we. PPSC embraces innovation that is human-centered, ethical, and focused on student learning. Through strong workforce partnerships and the thoughtful integration of emerging technologies, including artificial intelligence, we prepare students not only for today's opportunities, but for what's next.

We're looking for people who are passionate about access, collaboration, innovation, and student success. Whether you work in the classroom or behind the scenes, your contributions help create opportunities that change lives. At PPSC, our vision is simple: Students Succeed at PPSC.

 

Job Summary:

This is a NON-CLASSIFIED employment opportunity and is exempt from the State Classified Personnel System. Visit the State of Colorado for Classified employment opportunities.   

The Third-Party Specialist provides support to PPSC Financial Services Office in the Student Accounts area. Performs functions related to high school sponsor accounts and customer service. This position completes a variety of accounting duties and reconciliations while ensuring compliance with College, CCCS, State, and Federal rules and regulations.

There are two full-time positions available. 

Duties & Responsibilities:

• Serve as primary contact and resource for high school billing in Student Accounts.
• Provide accurate, timely invoices, and other documentation or information to high school sponsors.
• Facilitate posting of high school sponsor payments.
• Answer all sponsor and student questions pertinent to high school third party requirements and billing procedures.
• Set up high school program and third party accounts.
• Link third party vouchers to student accounts.
• Analyze and review delinquent accounts; reconcile vendor accounts.
• Participate in professional development opportunities after consultation with supervisor.
• Ensure Third Party Specialist procedures manuals are current and accurate.
• Oversee various aspects of assisting students and high school sponsors with billing charges, past due balances, possible funding options, appeal processes, etc.
• Process student refunds.
• Perform as backup on military and third-party processes.
• Maintain and update Student Accounts website pages, including tuition costs, fees, and other charges. Also includes associated literature and verbiage set by Nelnet and Bank Mobile guidelines, disclaimers, bulletins, and hours.
• Act as backup for third party billing (Ch33 payments, Transact/Cashnet Admin, Debt letter and NOIs, AP Repayment process to VA, course calculations, CH31 purchase orders/invoice submission through Tungsten, MVP comms for student status).
• Assist Director of Student Accounts and Controller as needed.
• Work in conjunction with CCCS Finance to ensure all reconciling items are resolved in a timely manner.
• Assist in year-end closing process and annual audit requests.
• Participate in college projects, committees, and other strategic tasks as assigned.

General Duties:

• Ensure fiscal deadlines are met accurately and timely including monthly, quarterly and year-end tasks.
• Analyze and respond timely to complex account problems and recommend needed course of action for resolution.
• Update and maintain department reports.
• Ability to prioritize, manage, and complete multiple projects simultaneously.
• Act as liaison for high school sponsors and students.
• Analyze, review, compare, and process student refunds.
• Provide excellent and timely customer service, phone, email, and in person contacts.
• Create and oversee storefronts for any clubs or departments.
• Ability to navigate differences effectively and respectfully in the workplace.
• Adhere to College, CCCS, State and Federal policies and procedures, including FERPA.
• Demonstrated commitment and leadership ability to advance diversity and inclusion in the workplace.
• Knowledge of billing processes and account reconciliation.
• Work independently in a team environment.
• Strong customer service skills and interpersonal skills.
• Ability to respond calmly and make rational decisions in stressful situations.
• Maintain confidentiality while working effectively with all constituents.
• Problem solving and analytical skills.
• Detail oriented, high level of accuracy, time management, independent thought, problem-solving, and communication skills.
• Spreadsheet and data management skills.

Minimum Qualifications:

Bachelor's degree from a regionally accredited institution 

Professional level experience is defined by the Colorado Division of Human Resources: A position that involves the exercise of discretion, analytical skill, judgment, personal accountability, and responsibility for creating, developing, integrating, applying, or sharing an organized body of knowledge. Colorado revised statute (C.R.S. 24-50-135(1) allows colleges to exempt positions from the State Personnel Classified System that are determined to be professional level work.

Preferred Qualifications:

• Experience in a higher education setting.
• Billing and invoicing experience.
• Experience in reconciling and balancing payments/receipts.
• Proficiency in Microsoft Excel.
• Ability to read, write, and speak fluent Spanish 

Selection Process:

For full consideration, all application materials must be received by 4:00 p.m. MST on October 23, 2026.

Must be a State of Colorado resident or able to relocate to Colorado prior to first date of employment.

Visa support is not available for this position.

Application Instructions: 

Pikes Peak State College will conduct reference checks and a criminal background check on the selected candidate. Employment offers and continued employment are contingent upon successful completion of a criminal background check. Positions with access to Federal Tax Information require a fingerprint-based criminal history record check as part of the pre-employment process.

Application must be submitted online.  Incomplete applications may not receive full consideration.  A complete application will include:

Cover letter - Address the minimum and preferred qualifications in the order listed on the job announcement.
Resume - Reflect experience, education, knowledge, skills, and abilities.  

Unofficial Transcripts - Unofficial transcripts for all degrees conferred.  Official transcripts are required if hired for the position.  

Professional References - Provide names and contact information for three recent professional references who can address your expertise and background for this position.

Additional Information/Benefits:

Work Life Balance

Pikes Peak State College offers a generous amount of annual leave and sick leave. Depending on your employment category and full or part-time status, Pikes Peak State College offers 15 hours a month of annual leave and 10 hours a month of sick leave accrual. There are paid holidays and alternate paid holidays which allow the college to be closed Christmas Day through New Year's Day. Eligibility is defined by your employment FTE status.

Tuition Reimbursement

Education and your success are a priority at Pikes Peak State College. We encourage you to develop job skills and abilities which will benefit you as well as our college. Eligible employees, their eligible dependents, and spouse/domestic partners may enroll in credit courses at any of the Colorado Community College System. Eligibility is defined by your employment FTE status.

Health, Dental & Vision

Pikes Peak State College offers a comprehensive benefits package designed to provide you and eligible dependents, spouse/domestic partner, with a broad range of employer paid and employee paid benefit options. In addition to medical coverage, the college offers dental and vision insurance plans to choose from. Eligibility is defined by your employment FTE status.

Retirement

Pikes Peak State College participates in Colorado Public Employees' Retirement Association (PERA) contribution rates. State employees are required to a mandatory contribution of a percentage of their salary to the plan, and the college contributes a percentage as well. While you are enrolled in PERA, you do not pay Social Security. In addition, there are supplemental retirement plans available through three other vendors.

Flexible Spending Accounts

Flexible Spending Accounts (FSA) offer you an easy way to pay for eligible medical and childcare expenses with money that's set aside with a pre-tax benefit. Eligibility is defined by your employment FTE status.

Disability Coverage

Pikes Peak State College offers disability insurance to help you meet needs should you become unable to work due to an illness or injury.

Life Insurance

Pikes Peak State College offers life insurance paid for by the college to eligible employees. Supplemental life and accidental death and dismemberment insurance policies are available for those interested in additional coverage. Eligibility is defined by your employment FTE status.

Additional Leave Programs

Pikes Peak State College offers additional leave programs such as bereavement leave, jury leave, community and parental academic leave, Family and Medical Leave (FML), and Colorado Family and Medical Leave Insurance (FAMLI).