Litigation Operations Support Analyst-Subpoena Processing

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for handling moderately complex legal documents; knowledge of a subset of documents necessary to provide thorough responses on behalf of the bank to 3rd parties. Legal Order operations is an area with significant legal and reputational risk that processes third party levies, garnishments, temporary restraining notices, and seizure warrants related to debts or criminal activity, as well as subpoenas served on the bank for both civil and criminal matters. Key Responsibilities Interpretation, sound judgment, informed decisions, restricting accounts, and compliance with state, federal requirements and privacy laws. Maintain caseload and adherence to production, quality requirements and required deadlines. Process third party subpoenas served on the bank for both civil and criminal matters. Review complex legal documents and log key information into case management system for bank records responsive to the subpoena. Apply state and federal laws to maintain compliance with proper service, customer notification requirements, and compliance with Right to Financial Privacy Act. Navigate dozens of systems to research and acquire responsive documents. Interact with Law enforcement, agencies, and attorneys to negotiate scope, court appearances, and reasonable due dates for delivery. Maintain a large caseload of case with multiple moving parts. Accurately interpret legal documents. Manage caseload effectively. Submit timely accurate responses to legal matters. Communicate effectively with external third parties. Make decisions with minimal support. Qualifications Minimum of 1 year experience in portfolio management, legal, mortgage and/or finance. Demonstrated ability to research, identify, and retrieve responsive documents across a variety of banking products, systems, and platforms. Excellent written and verbal communication skills, including the ability to tailor communications to diverse audiences, actively listen, and provide timely follow-up and status updates. Strong attention to detail with a proven track record of delivering accurate and complete work product within required deadlines. Strong analytical, problem-solving, and decision-making skills, with the ability to leverage research, past experience, and available resources to develop effective solutions. Proven ability to adapt to changing priorities, manage multiple projects simultaneously, and embrace new processes that improve efficiency and effectiveness. Self-motivated with a demonstrated ability to work independently, exercise sound judgment, and require minimal supervision while maintaining a collaborative team mindset. Professional demeanor with a strong client-service orientation, demonstrating patience, composure, and professionalism when handling sensitive or complex matters. Skills Attention to Detail Organizational Effectiveness Research Analytical Thinking Business Acumen Interpret Relevant Laws, Rules, and Regulations Pipeline Management Risk Management Shift 1st shift (United States of America) Hours per week 40 Privacy Statement Pay Transparency #J-18808-Ljbffr Bank of America