SRE Engineer

Interview: Face-to-face required

Qualifications

• Strong experience supporting production systems hosted on AWS (EC2, VPC, ALB/NLB, RDS, Lambda, EKS)
• Hands-on experience with incident management and 24/7 production support models
• Proficiency with monitoring/observability tools (CloudWatch, Dynatrace, Quantum Metric)
• Experience building/maintaining monitoring dashboards
• Strong troubleshooting skills across infrastructure, networking, and application layers
• Working knowledge of CI/CD pipelines and AWS deployment processes
• Experience with databases and Unix/Linux environments

Key Responsibilities

• Provide Level 1 & Level 2 support for production incidents across AWS-hosted applications/infrastructure
• Triage incidents, identify root causes, restore service within SLAs
• Escalate code-level defects with diagnostics/logs/impact assessments
• Participate in on-call rotations, incident bridges, post-incident reviews
• Investigate application defects, configuration issues, infrastructure anomalies
• Perform regular health checks across applications/infrastructure/AWS services
• Monitor system health using CloudWatch, Dynatrace, Quantum Metric, Thousand Eyes
• Respond proactively to resource utilization, latency, errors, availability issues
• Maintain/improve monitoring & observability dashboards

Skills

• Mandatory: CloudWatch, Dynatrace, Git, Observability, Reliability Patterns
• Good to Have: Chaos Testing, Shell Scripting