Shuttle Driver

Job Description

Job Description

Hotel Shuttle Driver

Hotel Indigo Downtown Madison

???? USA TODAY Top Workplaces Award Winner – 2024, 2025 & 2026
Join an award-winning hospitality company and become a key part of the guest experience by providing safe, reliable, and friendly transportation services.

Benefits & Perks

• Competitive Pay
• Medical, Dental, Vision, Critical, Accident, & Life Insurance
• Paid Time Off (PTO)
• Paid Holidays
• Hotel Discounts
• Career Growth & Advancement Opportunities
• Leadership Development Programs
• Employee Recognition Programs
• Supportive Team-Oriented Culture
• Flexible Scheduling Opportunities
• Work for a USA TODAY Top Workplace Award Winner (2024, 2025 & 2026)

Position Summary

GLMG Hotels is seeking a friendly, dependable, and service-focused Hotel Shuttle Driver to provide safe, courteous, and reliable transportation services for hotel guests. This position serves as a key ambassador of the hotel by creating positive first and last impressions while delivering exceptional hospitality.

What You'll Do

• Provide safe and timely transportation for hotel guests.
• Transport guests to and from airports, businesses, restaurants, event venues, and approved destinations.
• Assist guests with luggage and personal belongings when appropriate.
• Maintain scheduled shuttle routes and respond promptly to transportation requests.
• Welcome guests in a friendly and professional manner.
• Provide information about hotel amenities, local attractions, restaurants, and transportation options.
• Conduct daily vehicle inspections and safety checks.
• Maintain cleanliness and appearance of the shuttle vehicle.
• Maintain transportation logs and communicate schedules with hotel staff.
• Assist Front Desk and hotel operations during downtime between shuttle runs.

Qualifications

• High School Diploma or equivalent preferred.
• Previous shuttle driving, transportation, hospitality, or customer service experience preferred.
• Valid driver's license required.
• Must meet hotel insurance carrier driving requirements.
• Strong guest service and communication skills.
• Knowledge of local roads, attractions, businesses, and airports preferred.
• Ability to lift up to 50 pounds and assist guests with luggage.

Why GLMG Hotels?

At GLMG Hotels, we believe Every Guest Matters and Every Team Member Matters. Our Anchors for Success guide everything we do. We invest in our people, celebrate success, and create opportunities for growth while delivering exceptional hospitality experiences for our guests, team members, and owners.