Warehouse Supervisor (Lancaster)

Reports To: Plant Manager

Direct Reports

Forklift Operators, Shipping & Receiving Personnel, and Inventory Control Associates.

Position Type: Full-Time | Exempt

Position Summary

The Warehouse Supervisor is responsible for overseeing all warehouse operations, including the receipt, storage, inventory management, and distribution of raw materials and finished goods. This position ensures efficient material flow, maintains FIFO inventory practices, supports the implementation and optimization of Warehouse Management System (WMS) processes, and leads warehouse personnel across multiple shifts. The Warehouse Manager plays a critical role in maintaining inventory accuracy, supporting production operations, and ensuring customer orders are fulfilled safely, accurately, and on time.

Key Responsibilities

Warehouse Operations Management

• Direct and manage daily warehouse operations, including inbound receiving, storage, inventory control, material movement, and outbound shipping.
• Ensure efficient distribution of raw materials to production and timely shipment of finished goods to customers.
• Develop and implement warehouse procedures that improve productivity, accuracy, and safety.
• Monitor warehouse performance metrics and implement corrective actions when needed.

Inventory & FIFO Management

• Ensure strict adherence to FIFO (First-In, First-Out) inventory practices for all raw materials and finished goods.
• Maintain accurate inventory records through cycle counting and physical inventory programs.
• Investigate and resolve inventory discrepancies and implement preventative measures.
• Monitor inventory aging and coordinate actions to minimize expired, obsolete, or damaged materials.

WMS Implementation & Optimization

• Support the implementation, maintenance, and continuous improvement of Warehouse Management System (WMS) processes.
• Train warehouse employees on proper use of WMS tools and procedures.
• Collaborate with Operations, Production, Supply Chain, and IT teams to improve inventory visibility and warehouse efficiencies.
• Utilize system data and reporting to drive operational improvements and inventory accuracy.

Leadership & Team Management

• Provide leadership, coaching, and performance management for warehouse employees across three shifts.
• Ensure proper staffing levels to support operational requirements.
• Develop employee schedules and coordinate shift coverage.
• Foster a culture of accountability, teamwork, and continuous improvement.
• Conduct employee training, evaluations, and development activities.

Safety & Compliance

• Promote and enforce all company safety policies, GMPs, sanitation requirements, and regulatory compliance standards.
• Conduct routine safety inspections and address identified concerns.
• Ensure employees are properly trained on equipment operation and warehouse procedures.
• Maintain compliance with OSHA and company safety requirements.

Material Handling Equipment

• Safely operate forklifts and other warehouse equipment as needed.
• Ensure material handling equipment is inspected and maintained according to company standards.
• Train and certify warehouse personnel on equipment operation.

Qualifications

Education & Experience

• Bachelor's degree in Supply Chain, Logistics, Business, Operations Management, or related field preferred.
• Minimum of 5 years of warehouse leadership experience in a manufacturing, distribution, or food production environment.
• Experience managing multi-shift warehouse operations required.
• Experience with WMS implementation and optimization preferred.

Knowledge, Skills & Abilities

• Strong understanding of warehouse operations, inventory control, and material flow processes.
• Extensive knowledge of FIFO inventory management practices.
• Experience with ERP and Warehouse Management Systems (WMS).
• Strong leadership and team development skills.
• Excellent problem-solving and decision-making abilities.
• Strong verbal and written communication skills.
• Ability to analyze warehouse data and drive continuous improvement initiatives.
• Proficient with Microsoft Office applications.

Physical Requirements

• Ability to operate a forklift and other material handling equipment.
• Ability to work in warehouse environments with varying temperatures.
• Ability to stand, walk, bend, and lift up to 50 pounds as needed.
• Ability to work across all shifts and respond to operational needs outside of normal business hours when required.

Key Performance Indicators (KPIs)

• Inventory Accuracy
• FIFO Compliance
• Warehouse Safety Performance
• On-Time Shipping Performance
• Receiving Accuracy
• Labor Productivity
• Cycle Count Completion Rate
• WMS Utilization and Compliance
• Customer Service and Order Fulfillment Metrics

Trillium Foods provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind, in accordance with all applicable federal, state, and local laws.